Question about Philips 27DV60S 27 in. TV/DVD Combo

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Dvd combi hi guru. we tried putting a cleaner in the combi and it still comes up with the same message it doesnt even read that.. iv not tried a music cd yet so shall try that once beck home.

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Unfortunately a cleaning disk will not work for you. If you feel comfortable opening up the unit. you will need to get to the lens itself and clean it using a cotton swab and alcohol. If you can't fo that, have the unit serviced. A cleaning should only cost a minimum labor charge.
Dan

Posted on Apr 17, 2008

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HI,. this is a lens assembly fault. the lens is malfunctioning or, it may have stopped reading. this wrong disc code is just a universal warning that is concerning a fault if the main board doesn't receive any data(audio,video) when the disc is inserted.

Due to the integrated status of your unit, this will be a costly repair because, the entire assembly is combined together with the vcr section as well.

You will need to replace the entire assembly to fix this issue. the lens has burned out.

you can confirm my diagnosis by preforming a cleaning of the lens with a cleaning disc. if the unit continues to not read or play a CD after the cleaning, this will confirm my diagnosis.

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your best option is to purchase a DVD cleaning disk from someone like Walmart and, clean your laser with it

the law requires certain DVD to only be playable in certain regions the USA is region #1 this is not changable

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I would try getting a DVD Lens Cleaner kit from your local store.
www.walmart.com
Just pop in the cleaning dvd and let it clean.
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you Lens cleaner for CD & CD-ROM player
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your daughter has done nothing wrong, certain dvd,s have region codes for different countries.you can program the player with your remote, but you will need the hack number.i,m looking for it myself, so if you find it,pass it on!

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These units use a belt for the loading mechanism. If the belt slips at all, the loading will not complete and lock. This will prevent the unit from reading the disc. Try loading a music CD. If hte CD plays ok, then the optics assembly is in need of at least a cleaning or replacement.
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1 Answer

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Hi you have more than likely got one of the two main problems these type of combo tellys have the first and chapest problem is dust on the lense as its a combi with dvd they attract alot of dust as the static from telly draws all the dust into the dvd part and covers the lense in dust.
The first thing to try is buying a cd lense cleaner and run this through your dvd played dont buy a cheap one as they tend not to work after trying this if you still have no luck then the problem is going to be more expensive.
The second problem is going to be either the lense failing or the drive failing that spins the disk in either case you need to repalce the laser unit itself this is somethnig you cant do yourself as you need to get the new laser calibrated.
The problem with buying new laser nad getting it fitted is that the price of these tellys new would work out to about the same price of a new laser that is unless it just needs a good clean also check the actuall dvd is clean and free from scratch try playing music cd as this has less data and is easier for the laser to read so give it a try nad let me know how you get on ok

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