The refrig is Model ET8HKXM003 and Serial # E54044751 Manufactured 10/05. It is type 18TFA. The Temp is currently set on 3 (normal). The freezer appears to be leaking down into the refrig as I find water on the top shelf of the refrig every few days. Food in the freezer stays frozen and the refrig seems to be the right temp. Could smthg in the defrost mechanism be clogged? Any help will be appreciated. Thank you!

Great operation. Keep them coils nice and clean for best operation.

The freezer cools the refrigerator, so you actually get very cold air passing from the freezer to the refrig. The air from the freezer enters the refrig on the top and falls to the bottom where it is drawn back into the freezer. The temperature of the refrig is regulated by a thermostat and a fan that runs when the thermostat calls for cooling. If the refrig thermostat is faulty and causes the fan to run more than it should, there will be a freezing problem in the refrig at the bottom because cold air falls and warm air rises. If the refrig is thermostat is calling for cooling constantly, this will take more cold air from the freezer than is normal. Your freezer temp might be higher than normal and the refrig will be colder then desired. If the fan from the freezer is running constantly I would suspect a bad refrig thermostat.

this is a fault code.. take a picture of the panel and post it here also picture of the model and serial tag.....I can find the fault codes with the info asked for............ ken

Using Whirlpools Age Finder I found your Serial Number to come up with these Results.


If hard to see click on photo to enlarge, I hope that was helpful, Thanks Sea Breeze

Possible fan not blowing the air into the fresh food compartment or your freezer could be frosted up. Need more input.

Go into the diagnostic mode on your touch display .
1) . Press any button on the display 1 time except the temp adjust buttons.
2) Press the temp up and down on both the freezer AND refrig (all 4 at the same time)
3) when 0's show , release the buttons and press any button except for the temp adjust buttons .
4) NOW , fress the temp adjust buttons until the freezer side displays 0 and the refrig side displays 7 . 0 and 7 is for the thermistors test .
5) After 0 and 7 display , press any button again except temp adjust , and this will start the thermistor check .
6) You will have 7 thermistor tests , indicated on the refrig display , starting at 1 , then 2 then .......
7) The feezer display will tell for the corresponding thermistor , indicated by the refrig display , if the thermistor p = pass , s = short , b = bad (replace board)

After determining if or which thermistor is bad , then adjust the display to 1 on freezer display and 6 on the refrig display . This ends the testing procedure and resets the refrig back to normal .

call the tech back... the control board may be fauilty or install incorrectly.. the water leak is from a pluged drain hose or your ice maker leaking not from a control board...

Go to this web page to find the text answer below: http://www.fixya.com/support/t233614-reprogram_hv_board

HERE TIS RIGHT OFF THE INSTRUCTION SHEET.  THE TECH JUST LEFT. POWER UP REF. PROGRAM CODE IS LOCATED ON SERIAL PLATE ON THIS UNIT AFTER THE WORD CODE.-1. PRESS & HOLD THE DOOR ALARM KEYPAD.-2. PRESS & HOLD FREEZER TEMP DOWN KEYPAD.-3. RELEASE DOOR ALARM KEYPAD AND WAIT 3 :WILL DISPLAY PE TO INDICATE PROGRAMMING MODE-5. ENTRY IS CONFIRMED BY PRESSING TEMP DOWN - KEYPAD ONCE MORE.-CONTROL WILL DISPLAY CURRENT PROGRAM CODE. THIS VALUE SHOULD BE VALIDATED THE THE PROGRAM CODE PRINTED ON UNIT SERIAL PLATE.-NOTE: IF PROGRAM CODE IS CORRECT, THE PROGRAMMING MODE IS EXITED BY CLOSING THE FRIG DOOR.-7.PRESS REFRIG TEMP UP KEYPAD + OR REFRIG DOWN KEYPAD -TO CHANGE THE DIGIT VALUE WITH EACH KEY PRESS.-8.THE DECIMAL POINT INDICATES THE SELECTED DIGIT. PRESS THE FREEZER TEMP UP KEYPAD + TO SELECT NEXT DIGIT.-9.ONCE DEIRED PROGRAM CODE IS DISPLAYED, PRESS AND HOLD THE FREZZER TEMP DOWN KEYPAD - UNTIL UNIT PROGRAM CODE BEGINS FLASHING INDICATING IT HAS BEEN SAVED. *note* IF YOU ATTEMPT TO ENTER AN INVALID PROGRAM CODE, THE CONTROL WILL NOT SAVE THE NEW CODE, BUT WILL BEEP! (THE UNIT WILL NOT RUN RUN WITH A UNIT PROGRAM CODE OF 0000). ONCE THE PROGRAM CODE HAS BEEN SAVED THE PROGRAMMING MODE IS EXITED BY CLOSING THE FRIG DOORS.  

HERE TIS RIGHT OFF THE INSTRUCTION SHEET.  THE TECH JUST LEFT. POWER UP REF. PROGRAM CODE IS LOCATED ON SERIAL PLATE ON THIS UNIT AFTER THE WORD CODE.-1. PRESS & HOLD THE DOOR ALARM KEYPAD.-2. PRESS & HOLD FREEZER TEMP DOWN KEYPAD.-3. RELEASE DOOR ALARM KEYPAD AND WAIT 3 SECS.-4.CONTROL WILL DISPLAY PE TO INDICATE PROGRAMMING MODE-5. ENTRY IS CONFIRMED BY PRESSING TEMP DOWN - KEYPAD ONCE MORE.-CONTROL WILL DISPLAY CURRENT PROGRAM CODE. THIS VALUE SHOULD BE VALIDATED THE THE PROGRAM CODE PRINTED ON UNIT SERIAL PLATE.-NOTE: IF PROGRAM CODE IS CORRECT, THE PROGRAMMING MODE IS EXITED BY CLOSING THE FRIG DOOR.-7.PRESS REFRIG TEMP UP KEYPAD + OR REFRIG DOWN KEYPAD -TO CHANGE THE DIGIT VALUE WITH EACH KEY PRESS.-8.THE DECIMAL POINT INDICATES THE SELECTED DIGIT. PRESS THE FREEZER TEMP UP KEYPAD + TO SELECT NEXT DIGIT.-9.ONCE DEIRED PROGRAM CODE IS DISPLAYED, PRESS AND HOLD THE FREZZER TEMP DOWN KEYPAD - UNTIL UNIT PROGRAM CODE BEGINS FLASHING INDICATING IT HAS BEEN SAVED. *note* IF YOU ATTEMPT TO ENTER AN INVALID PROGRAM CODE, THE CONTROL WILL NOT SAVE THE NEW CODE, BUT WILL BEEP! (THE UNIT WILL NOT RUN RUN WITH A UNIT PROGRAM CODE OF 0000). ONCE THE PROGRAM CODE HAS BEEN SAVED THE PROGRAMMING MODE IS EXITED BY CLOSING THE FRIG DOORS.