Question about Computers & Internet
How do i fix this problem? i have already booted the system but it did not fix it. it is coming up after shut down in windows professinal then the cursor will not move at all please help
You should try starting in safe mode. Shut down the computer completely - switch of - wait a minute and then switch on...
To get into the Windows XP Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the Windows Advanced Options Menu . Use your arrow keys to move to "Safe Mode" and press your Enter key.
Once you are in safe mode you shold be able to investigate the problem.
Let me know how you get on.
Posted on Apr 16, 2008
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Posted on Jan 02, 2017
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you need to press f8 on boot when it is loading, to enter safe mode (before the Windows flash screen)
then when in "Safe mode" you can should be able to gain access,
reboot from this mode and see if it loads normally, if not then you have a configuration issue.
go back into safe mode, (login) and go to start>Run, run a program called MSconfig, this will allow you to look at your startup items, and allow you to disable/enable them individually,
from this point you can diagnose which programs are causing your issues.
I hope this helps
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