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I can't send or receive faxes. The copy, and scanner all work fine. Please help. I wrote yesterday. But as yet have not had an e-mail. Thanks, Marcia Gilley

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ginko
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SOURCE: I can't send nor receive

Check the phone cable

Posted on Apr 15, 2008

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1 Answer

User ManualDellPrinter&faxfor a a960


Hi Susan,
Please note that your printer cannot receive soft copy faxes,it can only send them.
Click here for the manual downloads in pdf format.

Hope this helps.Thanks!

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2 Answers

Why our fax sending and receiving solid black


Its a problem with scaner unit. Reports are being printed out, and do not pass trough scaner, because of thath report is Ok.

If the fax is still under warranty, go to warranty provider service.

Next time dont buy "kids toy" for fax machine. Try laser Canon Fax L140.

May 20, 2010 | Canon FAX JX200 Fax / copier Plain Paper...

1 Answer

Although I read the manual, I cannot figure out where or how to clean the scanner which I assume is where my problem is. I only get vertical lines when copying. Faxing is fine. Can you help?


Faxing is fine , when sending or receiving ?
any way I do not think you need to clean the scanner . if you can send a fax and other party can get the fax your scanner is ok . If not you need to replace the scanners light which is a glass looking bar close to your document feeder

Oct 25, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Can't fax or copy on brother mfc3240c machine


Sounds like you may have a small obstruction in the scanner feed. This would inhibit making copies and sending faxes. Lift this section up slightly to inspect for small pieces of paper or dust. Blowing it out with compressed air would also be a good idea.

Aug 20, 2009 | Office Equipment & Supplies

1 Answer

File/Fax button and Print/Copy button appears on Scanner


sorry friend..

It is not possible send fax through scanner..

Jun 30, 2009 | Genius ColorPage HR7X Slim Flatbed Scanner

1 Answer

HP C6180 prints but won't copy or fax...


i can not recieve faxes. It use to work fine. I can send them out, but not receive.

Jan 05, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Will not make a copy


If it won't copy, it is unlikely to handle faxes either since those functions use the same scanner. If your received faxes are coming out blank, then it is a problem with the ink system; if you can get faxes printed but not copy a document, the scanner may be at fault.
Have someone send you a fax to check this function (printing) and then try sending one back to check the scanner.
If either one fails, then hyou know where the problem lays.

Jul 10, 2008 | Brother IntelliFAX 560 Plain Paper Fax

2 Answers

TX problem


If I understand you right, what you send, people are receiving blank sheets?
When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .

May 15, 2008 | Xerox FaxCentre F116 Plain Paper Laser

2 Answers

Copying and fax sending problem


  1. Just check & clean the dust in the original feeding area.
  2. if not solved, clean the Document feed sensor or replace the same. But for this you need to open the body of the fax machine.

Mar 11, 2008 | Canon FAX-B820 Plain Paper Bubblejet

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