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Posted on Jun 29, 2010
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DGM monitor - jack no longer fits

DGM monitor - out of warranty - jack no longer seems to fit the socket. Power light on DC adapter ok. Can I avoid buying a new monitor?

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Stephen Lam

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  • Master 670 Answers
  • Posted on Jun 30, 2010
Stephen Lam
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Joined: Feb 14, 2009
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I don't know what model monitor you have. If you say that jack does not fit the socket. Check the pins in the jack, if some are bent, try straighten them out with a pair of pliers and see if that fixes the problem.

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scads of them. AC to DC power.
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Toshiba c845 power jack broken. Help!

When you connect the power adapter into the laptop, does the power LED light up? If not then - The battery adapter or the adapter's power lead or the laptop's power socket could be faulty. Check power adapter's DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard. This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. If you cannot DIY then I suggest you get a quote first.
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Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then -The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty.Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced.If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard.This can be repaired but itrequires the laptop to be completely dismantled to get at this power socket andrepair. If you cannot DIY then I suggest you get a quote first.
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Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then - The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty. Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard. This can be repaired but itrequires the laptop to be completely dismantled to get at this power socket andrepair. If you cannot DIY then I suggest you get a quote first.
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I own an Acer Aspire One D250. My kids try to force the wrong ac adapter into the power outlet and it wouldn't accept a charge. Because we own two, I was able to switch out the battery and the computer...

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If there is power getting to the DC jack, check the connection to the DC jack socket on the motherboard, if it feels sloppy or loose, this is where the problem may be.

If the fit is tight and the AC adaptor is supplying power, you could have a ram issue. Romove each ram module in turn and try to see if the laptop boots then, if one stops it booting, it needs replaced.

Failing this, you could have a fault on the motherboard which will need technical investigation
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