Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer
After reading your posting dated 10/27/07, we followed the steps to reconnect all the wires to the CCU and ran the diagnostic routine. The unit passed, but I still have the same issue. Any other suggestions?
Okay...it sounds like you have a bad door latch assembly. It makes contact, washer begins the wash cycle, and then after some vibration becomes unlatched and generates the "Fdl" code or "F11". "Fdl" is a door latch error, "F11" is a serial communications error to the CCU. A door latch problem can generate BOTH codes, because it has a communication link to the CCU. I would recommend replacing the door latch. You can find the part at either repairclinic.com or searspartsdirect.com. Just type in your COMPLETE model number in the Search menu and you will find a listing of all the parts. For instructions on how to replace the door latch, go to my profile and look under "Tips and Tricks". I have a write-up listed there on how to replace a door latch on a front loader. If you cannot find the information you are looking for, or have any further questions, please let me know. I hope this helps you.
Posted on Apr 16, 2008
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