Question about Logitech diNovo LX300 Keyboard/Mouse

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Logitech mouse problem

My cordless mouse starting acting weird this morning, then went dead. I changed the batteries which usually is the problem, but nothing. I changed the batteries again (thinking the others weren't good), still nothing, so I reinstalled the software. Still nothing. My keyboard is working fine, just no mouse. I use a laptop. Please help.

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  • 2,712 Answers

I assume there is no second mouse on the system and you are using keyboard commands. Try the following in the device manager..

  1. Press Control-Esc or press the Windows key on your keyboard to bring up the Start menu.
  2. Using the up arrow key, highlight "Settings."
  3. Right arrow key to "Control Panel" and press the enter key.
  4. Use the arrow keys to highlight the System icon and press the Enter key.
  5. Use the right arrow key to select the Device Manager tab. (For Windows XP/2000 , use the right arrow key select the "Hardware" tab. Now use the tab key, select the "Device Manager" button and press the enter key.)
  6. Use the "Tab" key to select the "Computer Icon" at the top of the list of device icons.
  7. Use the down arrow key to highlight the Mouse icon.
  8. Use the right arrow key to open the mouse icon and verify there is a mouse icon that states, "HID-compliant mouse," and another entry that states the name of your USB device.
  9. If there are any errors reported on these icons by exclamation points or red X's, highlight these icons using the arrow keys and "Tab" to the "Remove" button and press the enter key. (For Windows XP/2000 , highlight these icons using the arrow keys and then press Alt-A keys. From the "Action" menu, highlight "Uninstall" and press the enter key.) When the "Confirm Device Removal" box appears, press the enter key.
  10. Once these icons have been removed, use the Tab key to get to the "Refresh" button and allow Windows to re-detect the pointing device. (If u r using Windows XP/2000 , press the Alt-A keys. From the "Action" menu, select "Scan for hardware changes" and press the Enter key.)
  11. Use the arrow keys to open the Mouse icon again and verify that there are no errors reported.
  12. Power down the computer system and restart Windows.

Posted on Apr 17, 2008

  • Swilin Sampson
    Swilin Sampson May 01, 2008

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  • Swilin Sampson
    Swilin Sampson Jun 14, 2008

    Is your issue resolved? If it is, please change the rating to Fixya to close the thread. Thanks.

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322ea16.jpg
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