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My faxes do not go through. I am able to connect and hear the initial signalling. However, after about ten pages. The faxing stops and the print out says 0 pages sent. Result NG. What am I doing wrong? or what is the problem?

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4 Answers

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Hi,

Please CLICK HERE it will help you fix the problem.
If you need nymore help please let me know.
It would be more nice if you had provided the make and the model no.

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 16, 2008

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  • Master
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It will be better if you would mention your manufacturer and model no.

Find out the manual and see what the specifications are to send fax. Just an Idea.

Posted on Apr 16, 2008

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  • Master
  • 1,894 Answers

NG means transmission failed sir

Posted on Apr 16, 2008

  • dewan nafees ahmed Apr 16, 2008


    Title:

    What does "NG" on the Transmission Verification Report mean?

    Description:

    If you get a message on a Transmission Verification Report that the results of the transmission were "NG" (The transmission failed) or "Check Readability" (The image(s) that were transmitted to the receiving party may be distorted due to interference on the line), follow the steps listed below:





    1. You may have experienced a bad telephone connection. Try resending the documents and see if the message reappears.


    2. If the message still appears on the report, there may be a problem with the way the FAX/MFC is connected or you may have a bad telephone line. Disconnect/remove any other equipment on the telephone line, i.e. answering machine, modem, extra telephones, switching devices, adapters, etc.


    3. (Only for USA)
      Make sure the telephone line is connected directly from the jack on the FAX/MFC labeled LINE to the telephone wall jack(socket). If there are splitters commshare devices, power strips, etc between the wall jack(socket) and the Brother machine, please remove them.


    4. Try resending again. If the transmission is successful, the problem was created by the connection of the FAX/MFC with the other devices on the line. Reconnect the other devices one at a time to determine which piece is causing the problem. If the error continues to appear on the report, try connecting the FAX/MFC to a different telephone line or have the line checked by the telephone company.


    5. If the telephone line is checked by the telephone company and/or you have tested the FAX/MFC on a different line and the unit is still giving the error message, there may be a problem with the unit. Click here to contact the appropriate Customer Service Center.

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  • Master
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Is this happening with all destinations? What brand/model fax machine do you own?

Posted on Apr 16, 2008

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It may be too late to print the faxes if your printer was unplugged. But you can try:



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Your HP OfficeJet can store a limited number of fax pages in its memory, with

the number of pages depending on the model you purchased. When your

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Reprint Faxes in Memory enables you to reprint a fax stored in memory. For

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1 Press Menu.

2 Press 2, then press 3.

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I have a Cannon MX 850 all in one. My Fax is not sending upon receiving the fax signal from a long distant account. The number rings through, the signal begins, it rings once then stops. The local fax's...


REREINSTALL VIA A WIRELESS CONNECTION FIRST THEN ATTEMPT TO REFAX
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The fax keeps ringing it does not pick up


This sounds like the FAX mode is not set properly.

Follow these steps.
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Select Initial Setup
Press up or down arrow until you see "Receive Mode"
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Select your choice: Fax Only, FAX/ Tel depending on your connection.

If your fax is connected to a telephone line that shares dial tone with a handset, choose FAX/Tel
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Fax connection


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

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2 Answers

HOW DO I SEND A FAX ON THE BROTHER MFC-5440CN? LOST MY MANUAL


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

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3 Answers

Set up to receive fax


To select or change your Receive Mode
1
If it is not illuminated in green, press (Fax).
2 Press Menu/Set, 0, 1.
3 Press ▲ or ▼ to select Fax Only,
Fax/Tel, External TAD or
Manual.
Press Menu/Set.
4 Press Stop/Exit.
Setting the Ring Delay
The Ring Delay sets the number of times the MFC rings before it
answers in Fax Only or Fax/Tel mode. If you have extension
phones on the same line as the MFC or subscribe to the telephone
company’s Distinctive Ring service, keep the Ring Delay setting of 4.
(See Operation from extension telephones on page A-7 and Easy
Receive
on page 4-4.)
1 If it is not illuminated in green, press (Fax).
2 Press Menu/Set, 2, 1, 1.
3 Press ▲ or ▼ to select how many
times the line rings before the MFC
answers (00, 01, 02, 03 or 04).
Press Menu/Set.
(If you select 00, the line won’t ring at all.)
4 Press Stop/Exit.
Initial Setup
1.Receive Mode
Current Receive Mode
Fax : Fax Only
F/T : Fax/Tel
TAD : External TAD
Mnl : Manual
Setup Receive
1.Ring Delay

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1 Answer

HP OfficeJet 9110 - Receive Fax Error 223


HP Officejet 9100 All-in-One Series - Changing the Fax Baud Rate Parameters Information It is possible to lower the transmission speed of the initial handshake of the HP Officejet 9100 to a lower value that may aid in compatibility and resolve 223, 232, and 283 errors. The following steps will walk you through configuring the setting. These are temporary settings. If the unit loses power, the settings need to be reconfigured. From the front panel:
  1. Press and hold the * key for 3 to 5 seconds until the display screen reads Test -001+ .
  2. Enter in 620 on the key board, and press the Check Mark and the screen will read Cfg param id:
  3. Enter the parameter ____ on the key board and press the Check Mark.
    • 159 - Receiving Fax baud rate
    • 153 - Transmitting Fax baud rate
    The screen will read Cfg param val: 26
  4. Enter in the value ____ and then press the Check Mark .
    • 0 = V.17 14400
    • 2 = V.17 9600
    • 6 = V.29 9600
    • 10 = V.27 2400
    Screen will read Test -001+
  5. Press the Reset button until you get back to Ready *

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