Question about HP Office Equipment & Supplies
This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .
Posted on Jan 23, 2009
I had this same problem. a piece a paper was torn off from a stuck piece of paper I removed and this was lodged to the right of the printer cartridge cradle. moved the cradle to the left--removed the small piece of paper and it works great.
Posted on Apr 28, 2010
I just had the same problem...found this link:
It would print the test page....and then wouldn't move again to print anything else. So redid several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.
Posted on Jul 06, 2008
HP Photosmart 8250, "Print cartridge cradle is stuck. Clear jam then press OK". I have moved the print cartridge to the left and when I press the "OK" button, the same message appears, but only after a quick flash where it shows the levels of the ink.I don't see any paper, I have opened the cartridge cavity and looked, I have opened the back of the printer and turned the rollers and the same error occurs.
Posted on Aug 05, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: cartridge cradle is stuck
I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:
Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.
NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch
Posted on Dec 31, 2007
"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.
Posted on Jan 13, 2009
check the sensor , either there is somthing stucking on the sensor you cannot see it, either the sensor it self becomes bad.
Posted on Apr 17, 2009
It is require servicing if you can open the cover and apply some lubricant oil on the steel rod it will fix the problem otherwise show it service center.
Hope this helps. Please rate my response.
Have a good day.
Posted on Feb 19, 2010
Tips for a great answer:
Aug 10, 2011 | HP Office Equipment & Supplies
Feb 09, 2010 | HP - HP Photosmart 8250 printer
Sep 29, 2009 | HP Photosmart 8150 InkJet Printer
Apr 17, 2009 | Office Equipment & Supplies
Mar 17, 2008 | HP Photosmart 2575 All-In-One Printer,...
Dec 18, 2007 | HP Photosmart 7660v InkJet Printer
Nov 27, 2007 | HP PhotoSmart 7550 InkJet Printer
4,158 people viewed this question
Usually answered in minutes!