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Transmit/Receive Error (0x3101) - Kyocera Office Equipment & Supplies

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I have the same issue, how did you solved it?

Posted on Nov 22, 2011

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If you can print to the KM, you know the network connection to the machine is fine.

I'd try using the IP address of the exchange server first. If this fixes it, check the DNS settings in the copier.
If that doesn't work, try running 'telnet exchangeserverName 25' from a command prompt on a nearby computer. You should see something like '220 exchangeserverDNSname ESMTP' as a response if it connects. If this works, I'd start with checking the gateway settings on the copier.

If it doesn't connect, there's no usable SMTP server on that port.

Posted on May 19, 2010

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Posted on Jan 02, 2017

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Why do i have to use a usb to be alble to print


The printer has to receive "data" and "commands" from your computer. The USB interface is used to transmit what the printer needs to receive. Other possible data-transfer interfaces, e.g., wireless, or parallel, may not be installed in your printer.

Feb 02, 2010 | Lexmark Z2420 Printer

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HP All-In-One can send but cannot receive fax or can receive but cannot send


One of the most common problems with HP All-in-One Printers is that they can send out fax but cannot receive or they can receive fax but cannot send. Now, what more could possibly be the problem if you are sure that your connection cables are correct and properly setup? Well, most people don't know that this is more often than not, caused by the ECM feature of the fax.

ECM or Error Correction Mode is used by fax machines during transmission. This feature is used to eliminate transmission problems especially when you have a "dirty" or noisy telephone line or a very poor signal can result to fax failures. ECM mode, when is turned ON is supposed to check for errors and glitches and is supposed to make the reception or transmission of faxes come out successfully.

However, for some reasons, the ECM mode is not supposed to be performing well with its feature. Especially if the user has a problem with the telephone line, the more that they cannot receive or transmit a fax. It is then recommended that your HP All-In-One printer's ECM fax settings be turned OFF. To do this, follow the steps below:

1. On your printers front control panel, press the button with the wrench symbol; this is the Setup button.
2. Press the right > or left < arrow until you see Advanced Fax Setup then press OK.
3. Press the right > or left < arrow until you see Error Correction Mode; again press OK.
4. Press the right > or left < arrow until to select Error Correction Mode OFF. Press OK to confirm.

That's it! You may now try to send out a fax or ask a friend to send you one.

on Mar 07, 2010 | Office Equipment & Supplies

Tip

HP All-In-One can send but cannot receive fax or can receive but cannot send


One of the most common problems with HP All-in-One Printers is that they can send out fax but cannot receive or they can receive fax but cannot send. Now, what more could possibly be the problem if you are sure that your connection cables are correct and properly setup? Well, most people don't know that this is more often than not, caused by the ECM feature of the fax.

ECM or Error Correction Mode is used by fax machines during transmission. This feature is used to eliminate transmission problems especially when you have a "dirty" or noisy telephone line or a very poor signal can result to fax failures. ECM mode, when is turned ON is supposed to check for errors and glitches and is supposed to make the reception or transmission of faxes come out successfully.

However, for some reasons, the ECM mode is not supposed to be performing well with its feature. Especially if the user has a problem with the telephone line, the more that they cannot receive or transmit a fax. It is then recommended that your HP All-In-One printer's ECM fax settings be turned OFF. To do this, follow the steps below:

1. On your printers front control panel, press the button with the wrench symbol; this is the Setup button.
2. Press the right > or left < arrow until you see Advanced Fax Setup then press OK.
3. Press the right > or left < arrow until you see Error Correction Mode; again press OK.
4. Press the right > or left < arrow until to select Error Correction Mode OFF. Press OK to confirm.

That's it! You may now try to send out a fax or ask a friend to send you one.

on Dec 02, 2009 | Office Equipment & Supplies

1 Answer

Fax can do copies and send but not able to receive incoming faxes. Did several tests. Modem picks up but doesn't transmit data. LCD screen does not indicate any trouble or alarm.


It's possible that somehow the incoming faxes are going directly to memory and not printing. If there was a Tx issue, you'd get an error message on the LCD screen or a printed out message. Not knowing what kind of machine you have, I can't give you instructions to print from memory but if you check your manual, you should see instructions to both print from memory and set the fax to print automatically.

Nov 18, 2009 | Office Equipment & Supplies

2 Answers

MX318 fails all fax functions


If you are using only one incoming telephone line, you need tro reset your printer at 'fax priority' position onn your printer. An MX-typr handicap.

Sep 20, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Comm error 252


Hi,

The comm error 252 occurs due to,

  • Telephone line conditions were too poor to receive a fax.
This error can be rectified by

  1. Reattempt the fax reception at a later time when line conditions may have improved.
  2. Configure the machine to start reception at a lower speed.
  3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.
ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

Jul 15, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Fax problem


what type of fax is it? HP, Canon, brother etc?

HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.

*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

Dec 01, 2008 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Can not receive fax on Canon Laser Calass 710 Faxmile.


Line noise could cause trouble. I don't know if this unit supports VOIP phone lines. Many fax units require a genuine analog line or something that reproduces an analog phoneline.
Can you test the unit with a genuine analog line?

Nov 17, 2008 | Canon LaserCLASS Fax 710 Printer

1 Answer

0x3101 error on kyocera when trying to send scan to email


you can not scan usb, it has to scan via network cable via the scan card . you can use quicksetup utility to log in to the scan card and change the destination ip address of your tower. as long as your tower has a static IP sddress , should be applied via web interface of the scan card..

Nov 02, 2008 | Kyocera Office Equipment & Supplies

1 Answer

Ricoh Aficio 1018


Is it set on auto receive or manual receive?

Jul 28, 2007 | Ricoh Aficio 1018 Printer

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