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Cooks coffee pot stopped working

I bought a new cooks coffee pot from J.C. pennys a few weeks ago, it worked great until one day I turned it on and the light came on an usual, but then nothing happened...did not pull up the water or get hot.

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  • bigginag Nov 22, 2008

    Same here worked great til today. turned it on lights came on and nothing! no brewing no warming nothing.What do I do?

  • Anonymous Nov 25, 2008

    I had the exact same issue same machine, also bought it at JCPenny and the coffee maker is less than a week old! And they won't take it back because I didnt' keep the box it came in.

  • Anonymous Dec 06, 2008

    will not pull up the water! the light is on...the coffee is not!

  • billsmrs Feb 19, 2009

    Same exact problem.... came in one day to work and noticed the coffee wasn't brewing and when I went to check on it the light was on but there was no warming and no coffee being made. So aggravating!!!

  • kehoe234 Apr 16, 2009

    I have the exact same problem. I plug it in, the light goes on but nothing showes in the display. No brewing....nothing. I can't find a replacement part and I love this coffee pot. It looks so classy on the counter. It worked great and then. POOF.........done.

    Now what?

    I called the company and they said to contact JC PENNEYs, well I have no reciept or box......I guess I'm out a coffee pot!


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I bought the coffee/espresso maker. The espresso side still works, but the coffee side does nothing. I only had used it for about a week, but that was long enough for me to throw the box. I was going to contact the company but I see that will do no good, so my suggestion is to buy a new one (same exact model) then put the broken one in the box and return it. You will have a new coffee pot, and you won't be out anymore money.

Posted on Aug 01, 2009

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Not sure of my model cooks as it did not come with a box. I did find it wanted to heat the water but would not come up through the straw and out the holes and into the coffee pot. Instead it heated the wter right out of the coffee maker and onto the counter. I decided towatch it and thestraw mechanism was at fault. I took it out and ran water up the straw from the sink and found it coming out the end of the black piece insteadof through the holes like it is supposed to. I tapped it on the counter and a small bead like piece came outthatwas to seat properly at the end of the tube where you slide the straw into the hole dripper. I sealed the hole and wahla I got a great coffee maker that the water comes out the brewing holes. look to see what yours is doing while heating. Is it making a bunch of loud popping noise and water heating but not going into the pot. Give this a try if you cant return your pot..... Now for glass carafs. Go directly to the maker of cooks. Not JC Pennys. They are just the outlet that sells them. Google it on line. I havent fdone that yet. Get them to give you and order form on line and a way to secure your payment for your caraf replacement. Check it at the door when it arrives and dont let UPSor whoever dropped it off to leave till tyou have looked at it to make sure it has no cracks or broken pieces.

Posted on Feb 10, 2012

How do I replace the glass coffee pot ?

Posted on May 04, 2008

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