Question about Cook's Essentials CEFB2B
I bought a new cooks coffee pot from J.C. pennys a few weeks ago, it worked great until one day I turned it on and the light came on an usual, but then nothing happened...did not pull up the water or get hot.
I bought the coffee/espresso maker. The espresso side still works, but the coffee side does nothing. I only had used it for about a week, but that was long enough for me to throw the box. I was going to contact the company but I see that will do no good, so my suggestion is to buy a new one (same exact model) then put the broken one in the box and return it. You will have a new coffee pot, and you won't be out anymore money.
Posted on Aug 01, 2009
Not sure of my model cooks as it did not come with a box. I did find it wanted to heat the water but would not come up through the straw and out the holes and into the coffee pot. Instead it heated the wter right out of the coffee maker and onto the counter. I decided towatch it and thestraw mechanism was at fault. I took it out and ran water up the straw from the sink and found it coming out the end of the black piece insteadof through the holes like it is supposed to. I tapped it on the counter and a small bead like piece came outthatwas to seat properly at the end of the tube where you slide the straw into the hole dripper. I sealed the hole and wahla I got a great coffee maker that the water comes out the brewing holes. look to see what yours is doing while heating. Is it making a bunch of loud popping noise and water heating but not going into the pot. Give this a try if you cant return your pot..... Now for glass carafs. Go directly to the maker of cooks. Not JC Pennys. They are just the outlet that sells them. Google it on line. I havent fdone that yet. Get them to give you and order form on line and a way to secure your payment for your caraf replacement. Check it at the door when it arrives and dont let UPSor whoever dropped it off to leave till tyou have looked at it to make sure it has no cracks or broken pieces.
Posted on Feb 10, 2012
How do I replace the glass coffee pot ?
Posted on May 04, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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