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Forgot password, got locked out! Need help - Computers & Internet

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If this is for a desktop

  1. turn off power
  2. unplug
  3. open case
  4. remove Button Cell battery
  5. Press power on switch to dissipate stray voltage
  6. replace button cell plug back in
  7. re-boot, cmos checksum error, enter set-up.
  8. reset date,time,etc.

Posted on Apr 16, 2008

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Posted on Jan 02, 2017

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There are several types of password lock ups.
If you forgot the password on the log on screen where it asks for the username and password, you need to do recovery on the computer with the recovery disc that comes with it.

If the lock up is upon powering on the computer where you can see a blue screen and asks for a password, it is a BIOS power on password and there is no way to bypass this. You need to send it to an authorized service provider to reset it.

If it is an HDD password upon boot up, sad to say, the HDD needs to be replaced.

Hope this helps.

Oct 16, 2008 | Toshiba Computers & Internet

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