Question about Brother IntelliFax-2820 Laser Fax

2 Answers

"Dust on Drum" problem

Always give me the error message "Dust on Drum" even I clean the drum as instructed in the maual, change the toner and put on a new drum. What can go wrong.

I get the message Dust on Drum tried cleaning corona by moving blue thingami and error still persists.

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  • OBICHERE Apr 23, 2008

    MY PROBLEM IS THAT THE FAX WILL NOT WORK AND SAY'S THAT I NEED TO PULL OUT THE DRUM AND DUST IT OFF BUT I AM NOT ABLE TO FIND WHERE THE DRUM IS ON THE FAX MACHINE!

  • Anonymous May 20, 2008

    dust on drum ithink this is software problum what is the method of restart catridge how i enter in software tell me

  • Anonymous Jun 11, 2008

    I need to change the drum on the intellifax. Lost instruction mannual. How do I change it?

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  • 47 Answers

Try using canned air to clean the coruna chagre wire assy

Posted on May 12, 2008

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  • 78 Answers

"Dust on drum" is common when the drum has failed. If the corona clean dosen't fix it change the drum.

Posted on Apr 17, 2008

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1 Answer

It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!
Vikroks

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

6 Answers

Continue to get a message to change drum soon. Changed drum already. Print quality is still not good.


hi

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

Oct 07, 2008 | Brother Office Equipment & Supplies

4 Answers

Toner life


You need to reset your Brother printer to get rid of the message

Mar 26, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

The fax machine is saying remove the drum there is dust on the corona wire.


Use the corona cleaning wire to clean the dust off. Open the front cover. Remove the drum/toner unit. look on the right side of the drum portion above the toner unit for a plastic tab with a triangle arrow that points to the left. Slide this tab back and forth several times. Move the tab back to the right. Reinstall the drum/toner unit. Close the front cover.

Clean the corona wire in this manner every time you change the toner/drum.

May 21, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Drum error


Yes, you should replace the drum unit if you have not done so. You may have a broken corona wire or drum. However, keep in mind that you will need to reset your machine after changing the drum unit. If after replacing, you still get the same error, you may have a problem with your machine properly sensing your drum unit.

Jan 03, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

"DRUM LIFE OVER" KX-FL511


just change with new drum and toner.after replacing when msg gone just press start.u will receive ur faxes in memory.MIAN AKHLAQ

Dec 31, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Check drum cartridge


You need to clean the drum surface as well the charger roller. Removing the paper jammed can caused the surface get the dirty by toner split.

May 13, 2008 | OKIFAX 5650 Plain Paper LED Fax

2 Answers

Keep Adding Toner to Panasonic KX-FL511


kindly follow this instruction

but doing this will erase all the message in the memory


press menu #9000*550 start

unplug the unit once heard the beep
after 10 seconds, plug it again

Jan 28, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Error message Sharp FO-4450 Fax machine


Press life "2" start for toner.

And life "3" start for drum.

These will reset the counters.

If you are having a "check drum error" then you have broken the sensor arm that is attached to your lid.

Call a technician in your area.

Jeff

Sep 19, 2007 | Office Equipment & Supplies

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