Question about Canon BJC 2100 InkJet Printer

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Printer bjc 2100 problem

My cartrige won't center. this occured afer i yanked out an envelope now the printer tells me i have a paper jam which I don't and besides the printer not working now the cartridge won't center and the message of a paperjam keeps popping up. Can you help me? signed frustrated

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Sorry for late answer.
First reset your printer by unplugging the power cable for a couple of minutes.
Open the printer and check for paper stuck inside, check also for lost foreign objects inside the printer (eg small screw) by turning it upside down.
Try also moving gently the printer head (cartridge slot) on the rail.

If after this you still get the error message then you probably damaged some mechanics inside the printer, in this case you will need to have printer serviced.

Posted on Apr 22, 2008

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