Question about Computers & Internet
Please remember to always note Computer specifications and Operating system details when you post a problem and to explain your problem in more detail.
OK. I think I have just the solution for you and also a few questions ? Did you successfully remove the Virus from your machine ? Did you disable system restore while doing the scan ? Did you scan in safe mode ? Did you scan your HDD on a different, virus scan dedicated machine ? You'll most probably have a "NO" to all of these questions right ?
In the case of a Virus infection I would most likely disconnect the Hard drive from the machine, scan it on another machine ( using AVG7 + AVGAS = AVG Antivirus and AVG Anti Spyware Scan) remembering to turn off system restore while scanning on the drive and scanning in safe mode.
If you have successfully found and removed the virus infection, remember to delete your system volume information and recycler folder on the drive. virus files tend to infect these folders.
Before you plug in your HDD into your machine again, you might want to do a ackup of your data, then either do a Windows repair or a Windows Fresh installation (Formating the entire HDD); The repair will attampt to fix the issues that the virus has caused and the fresh install you'll be sure that everything WILL work after installation OR use the Windows repair option AND a registry repair tool to repair registry items. Another option would be to create a new user name. The settings in that new accound should be working fine and you should be able to access the start menu and your folders again.
Posted on Apr 17, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 28, 2014 | Computers & Internet
Nov 30, 2011 | Microsoft Windows XP Professional
Jan 09, 2011 | Computers & Internet
Usually this is caused by cluttering of the hard drives, or by acquiring a virus/spyware/malware/Trojan while visiting the internet.
Hard drive cluttering:
- Defragment your hard drives often (at least once a month)
- Empty your recycle bin (when files are deleted they go to the recycle bin until you empty it)
- Empty your temp files and your Internet temp files folders
o If you use Windows Internet Explorer clean your temp files and cookies often
o Reduce the length of the history from default 20 days to about 3 days
- If you use MS Outlook empty your deleted items and the Junk E-mail folders often
- Turn on Windows Firewall
- Invest in a good antivirus program
And finally in your particular case, update your system to service pack 3 directly from Microsoft.com
Also turn on your automatic update service, to keep your system running the latest versions of drivers and other improvements and fixes to your operating system.
Computers require maintenance and updating to perform at their best.
Hope this helps.
Nov 03, 2010 | Microsoft Windows XP Professional With...
Mar 29, 2010 | Office Equipment & Supplies
Feb 11, 2010 | Microsoft Windows XP Home Edition Service...
Jan 26, 2010 | Computers & Internet
Nov 20, 2009 | Microsoft Windows 98 for PC
Aug 10, 2009 | Computers & Internet
Jul 11, 2009 | Computers & Internet
138 people viewed this question
Usually answered in minutes!