Question about Brother IntelliFAX 4100 Laser Fax

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Not responding after replacing my cartidge the control panel has become unresponsive. it will not make copies or except faxes. its online and loaded with paper and a fresh properly installed cartridge. it continues to make a (double beep) noise whether i press a number button or copy button.

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  • frapp Apr 16, 2008

    got my answer through your archives. it was just a stuck button. thanks a mill.


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  • 328 Answers

Same problem with anything electronic.

Posted on Aug 18, 2008

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Replace the print cartridge
When you notice that the print becomes light or ink low or when install new ink cartridge appears in the display, replace the print cartridge. The part number for replacement cartridges is HP 20.
1. Take out a cartridge from its packaging and carefully remove the tape covering the printhead.
Hold the cartridge by the colored top or black areas only. Do not touch the copper area.
2. Press the Access Cartridge button on the control panel.
The cartridge carrier moves to the install position.
3. Open the control panel and cartridge compartment cover (it will click and remain open).
4. Pull the cartridge toward you and remove it.
3 To load the cartridge insert the cartridge as shown below. When the cartridge is pushed to the back of the cartridge carrier, push the top of the cartridge until it clicks into place.
If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step.
5. Close the cartridge compartment cover and control panel.
6. Press Start/Enter.
7. Press 1 for new cartridge, or 2 for the old one.
• When you put in a new cartridge, you must choose 1:New
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Dec 22, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Incoming faxes are black, except for 1" wide ledgible vertical column.

Have you replaced the image unit lately? The toner disposal section of the cartridge fills up and then spills out causing this problem. The interior of your machine is probably caked with toner also, so when you replace cartidge, you need to clean inside machine also.

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If you want to try, and its not overly difficult, remove the keyboard and unplug and re connect every connector and ribbon cable you can find. Often one of them becomes loose or has a so so connection that can cause it not to respond.
Let me know please.

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1 Answer

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Sound to me that the copy button maybe stuck slightly this will explain way none of the other buttons will work. I suggest to spray a anti-static cleaner onto the control panel allow to soak for abot 20-30 seconds then wipe clean. Of course the machine should be off while you do this.

Failing the above try unscrewing the control panel and cleaning from within. If this still doesn't work then the likely hood is that the control panel if faulty and will need replacing and unfortunately this out ways the cost of the machine unless you can obtain a second hand one.

Hope this is help to you
Thanks J

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