Question about Mercury Electronics CyberPix S-555V Digital Camera

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PROBLEM IS UPGRADED TO VISTA CD ROM WILL NOT LOAD AND ONY HAVE XP CD

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  • 6284 Aug 08, 2008

    Please HELP!!! I have a new computer and I tried loading my FujiFilm software and it will not allow it. I need compatibilty with XPS Vista. How did I achieve this????

    Thank you for your help. Darlene

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Please advise as to what or where I go to download this info. Darlene

Posted on Aug 08, 2008

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When I bought camera I had Windows XP. New computer has Vista.


So you now have Vista, but the software will not load...

If you have Windows Vista (32-bit), click this link and download the "HP photosmart software and drivers" package. Install by directions.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=1154651&lang=en

If you have Vista 64-bit, use this link. Download the "HP photosmart software and drivers" package. Install by directions.
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I do not feel comfortable performing the installation the Optional Enhancement Upgrade for DiMAGE 7, can I have the camera upgraded professionally?


If customers do not feel comfortable upgrading the DiMAGE 7 firmware themselves, they can send the camera in to the NJ repair facility with a note stating "Please Upgrade Firmware". Their camera will be upgraded, and they will be charged $49.95 (plus tax and shipping). They will receive back their upgraded camera, and a DiMAGE Viewer Ver 1.2 Upgrade CD-Rom*. (They will not receive the firmware upgrade on CD-Rom or the new DiMAGE Viewer) There is a 2-3 week turn around time once payment has been authorized. * images captured with an upgraded camera cannot be opened using previous versions of the DiMAGE Image Viewer Utility 1.11 or earlier. A DiMAGE Viewer Ver 1.2 upgrade CD-rom has been bundled with the DiMAGE 7 Optional Enhancement UPGRADE Firmware. The previous version of DiMAGE Image Viewer Utility must be installed before the DiMAGE Viewer (Ver 1.2) update can be loaded. If customers do not feel comfortable upgrading the DiMAGE 7 firmware themselves, but they want the DiMAGE 7 Optional Enhancement UPGRADE and the New DiMAGE Viewer 2.0, they should purchase the kit through our on-line store, then send the camera in to the NJ repair facility with the Firmware UPGRADE CD-Rom that they purchased. As long as the firmware CD-Rom is sent with the camera, and the camera does not show damage that may void the warranty or cause the firmware to not install properly, there will be no charge for the camera to be upgraded. There is a 2-3 week turn around time once the camera has be received. If customers attempt to install the firmware upgrade on their camera and experience a problem, or the upgrade does not complete, they should send the camera in to our NJ repair facility with the Firmware UPGRADE CD-Rom and a description of the problem. As long as the firmware CD-Rom is sent with the camera, and the camera does not show damage that may void the warranty or cause the firmware to not install properly, there will be no charge for the camera to be upgraded. There is a 2-3 week turn around time once the camera has be received.

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