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Start by cleaning the condenser with a brush and a shop vac. Then get some nickleguard ice machine cleaner and wash the units plate's down going by package directions, then retry before calling a tech. It may start working but if it does not then it may save you some money by having the unit clean before the tech gets there. Ice machines are not a DIY repair. Sowwy
check if there is ice in the ice maker, see if there is water coming in to the ice maker. maybe a water problem or a solenoid problem...if there is no ice in the ice maker...try to pour manually a cup of water on the ice maker and empty the ice bin so that you can observe if the ice maker is working if there would be ice in the bin after an hour. if there is ice, then a water problem is most likely to look at. i hope the freezer is working perfectly..
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