Question about Sony VAIO VGN-SZ460N/C Notebook

1 Answer

Prblem playing back DVD

Hi there everyone,
I’ve being trying to solve the problem with playing back DVDs on my Vaio notebook.
Sony VGN-SZ670N/C
The player: Matshita DVD-RAM UJ852S ATA DEVICE
Here is the thing: the image keeps freezing, the vocals don’t match the scene and it sounds like a scratched old record. The DVD recorded on the notebook sounds even worst. When I play the same DVD on a different player or machine it sounds just fine.
I tried with different programs like: Sony cine player, WinDVD, Windows Media player and none of them worked.
Tried to fix uninstalling and updating the Click to DVD, uninstalling the player’s driver and recover it from system and didn’t help.
Just don’t know what else to do.

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  • 1 more comment 
  • carlosr Apr 17, 2008

    Thank you for helping me,

    It did not work, the lens was cristal clear. it got to be something. I tried usimg a music CD and it worker alright.

  • carlosr Apr 17, 2008

    Ok Dan,

    I'll see what I can do. I realy don't understand much about Computers. I thank you for taking the time to answer me.

  • carlosr Apr 18, 2008

    Hi Dan,

    The other day I tried recording a DVD and it was ok. does this information change anything? It played well in another machine.

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  • 4,234 Answers

The problem is most likely the DVD player itself not the software. Try cleaning the lens using a cotton swab and alcohol. Update this if that does not resolve the problem.
Dan

Posted on Apr 16, 2008

  • ABRsvcs Apr 17, 2008

    That tells me that the optical assembly is starting to fail. If you wish to continue to use DVDs you will need to replace the drive.

    Dan

  • ABRsvcs Apr 17, 2008

    Reading DVDs requires more laser power than CDs. There is little that can be done other than replacing the drive. Replacing the optics portion would cost as much if not more than the whole drive.

    Dan

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