Question about Canon Pixma MP500 All-In-One InkJet Printer

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Stripe on back of paper for Canon printer

DId you ever find a solution? My pixma MP500 does the same. Only started about a month ago, printer is about a year old.

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  • BooBoo79 May 15, 2008

    Same thing after about a year and a half. Replaced the print head, no better. If we print 3-5 pages, it'll clear up and print clean until the printer rests for a while, then the stripe returns. Sometimes it's a broken stripe, sometimes it's a fat stripe. We're about to buy an HP for the home office but the Pixma will soldier on in the basement workshop.

  • Anonymous May 18, 2008

    I have the same problem with my mp500. canon rep says I must be using off brand ink but I have not. they say I need to have it repaired - not worth it

  • Gisco May 20, 2008

    Has anyone come up with a solution to the black ink stripe on the back of the paper. I use only cannon ink and tech support says to send it in for repair. I don't think it is worth it. My model is MP830

  • pcotcamp Jan 03, 2009

    Exact same problem. Did anyone ever find a solution?

  • etarney Jan 07, 2009

    See my comment April 2008 - I just had same thing happen again today. I have been printing letters - printed about 150 in batches of 20 or so over the past 2 days, no problems. Suddenly tonight started seeing teh *&#^%@$ stripe again. Happened near the end of a PGBK cartridge, so it was not a faulty cartridge. It continued after I replaced it (with true blue Canon cartridge as always) so it was not the old cartridge at all. Was in the middle of a paper tray, so not the paper. Just deep-cleaned PGBK noxzzle & bottom of paper try a couple times each. Seems to have worked for now. @%$#@%^!@^%#!@#*&!%*(%!!!!!!! Never the less, for all I have used this printer, I have had only these two incidents in about 3 years, otherwise I love the printer. If it were only a fax machine, it would be perfect, but it makes great scans to be emailed, next best thing.

  • etarney Jan 07, 2009

    *($%$%!$$&*%^@&$**@(!()@!@ -- see post below from 5 minutes ago --- just now it printed 18 pages fine after the cleaning, and then the stripe suddenly returned on the 19th page, fresh as ever, and then faded away over the next 3 or 4 pages. I am beginning to wonder if the "MP" in the model name stands for "maybe poltergeist"?!?!?!



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This is how I finally resolved the issue. Deep cleaning on PGBK head several times and bottom plate cleaning several times. This is done thru maintenance tab.

Posted on Jun 04, 2008


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