My problem is an extensive one. My computer started shutting down for no apparent reason, and one day it started giving me errors so i put in my back up discs and then the problems really started to happen...it would not start up and would continue to beep in a fixed pattern, so I called service and they had me reset my computer. This did not fix the problem......they changed the ram twice, the cpu once, and the motherboard twice, and I think they may have changed the hard drive but I am not sure. And this all started 4 months after purchase and they would not replace my computer, so after 4 years I still have problems. In the last few months the only way I could start my computer was to go into the boot menu and then hit F4 to escape out to restart because the hard drive was not listed till I went in the second time and then to pick that, but then my system would shut down after only a few minutes on the computer. I went to my back up discs again to try and fix the problem and now it gives me system32hal.dll on found insert disc to reload. I never received any discs with my computer......XP or system discs. So I am stumped as to what to do, or is it time to give up and purchase a different computer........and a different brand. HP has given me nothing but problems. I have a HP Media Center PC m1160n. It is not listed below on you product listing, so I entered what I felt was the closest one.
Thank you so much. Any information would be helpful.
Ernestina Snow email@example.com
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Computer will not boot and has crashed
This actually sounds like a faulty power supply to me.
The Hard drive not being detected will be due to the rest of the system sucking the power to start itself (motherboard goes first), then when the hard drive digs in and tries, there isn't enough there. Suddenly the hard drive dosn't exist.
Go into setup, power has stabilised, HDD gets powered in the next cycle after exiting the bios, but the rest of the system dosn't need to draw as much power since it is active and stable and the hard drive is detected finally.
Now with the system running, the system is unstable due to the power requirements of everything in there eating it.
Even the beep pattern fits the profile, the next big power ****** would have seen to that, the video card.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Does it continue to work normally? Sometimes if you shut-down a computer by pushing the on/off switch instead of going to the start menu and doing a suht down the computer will see it as a crash or if you computer shuts off for no ovious reason.
Maybe something is defective from the factory? Can you bring it back and exchange it for another? Is it a desktop or a laptop? If it's a desktop, maybe remove a side panel and aim a small fan at the inside. Do you know how to start up your computer in safe mode? Maybe try starting it in safe mode and see if you can do a system restore, do you know what that is and how to do it? Google will explain it to you, but I'd suggest those steps.
Did u started getting the problem after changing any hardware like mother board? If so then the problem might be with your motherboard or the hardware because hardware conflicts cause the computer to crash.
Most times if computer runs and then shuts down it is mother board over heating. It shuts down to prevent damage. Try to clean you mother board fan and also make sure no dust in the exhaust part on the bottom of the computer. You can clean it with air can for computers just make sure you hold it upright because if it is sideways or upside down it will put out freezing air and it can damage you computer. Hope this helps.
Sounds like a Windows issue. Depending on how valuable it is to you to get your data off the drive, I would suggest buying a new hard drive (they are fairly cheap these days), installing Windows on that. Word of advice: Remove your old drive when doing the Windows install, so as not to accidentally select the hard drive your data is on. Once you have Windows installed, shut down your computer, remove the power cord, and install your old drive on a separate IDE channel or SATA connection. If your PC still tries to boot to the old drive, change the boot order in your PC's BIOS.
if the power just shuts off for no reason when booted up,it may be the power source is on the way out ,it will work for a while, but keeps crashing, thats the first thing to replace
also make sure you hear the fans working
if it overheats it has a safty shutoff ,
you can also use a house fan, aimed inside the computer while open, to rule out power source
Start wile pressing the F8 or TAB key and select the last time your computer worked properly, otherwise try to start in safe mode and restore it the previous day. If this does not rectify it or u are unable to even get there, best option is to Insert your OS CD and boot from CD ROM. Select install, but on the same partion that your OS is loaded on. The screen will display that another version of windows already exist. DO NOT SELECT AUTO REPAIR but go ahead untill u reach the option to repair by pressing the "R" key, do so and follow the instructions on the screen. This will not cause any loss of Data or programs installed other than correct the SYSTEM FILES of WINDOWS. Hopefully one of the above should work....sodeep
Freezes and crashes are generally caused by some sort of instability in the computer system.
The following is a list of specific problems that can cause instability along with what to check when troubleshooting each. Viruses can cause instability. Run a virus check on the computer to look for a possible virus.
Conflicts can cause instability. Check the Windows Device Manager to see if there are any yellow exclamation marks or red Xs beside the listings for device classifications. If there are, contact Tech Support.
Buggy or damaged software applications can cause instability. If the system is less stable when certain software programs are running, shut down those programs and see if the problem continues to occur. If the problems stop, chances are that those software programs are causing the problems.
Buggy, outdated, or conflicting drivers can cause instability. Check manufacturer web sites for updated device drivers for the various devices installed on the computer system, such as: printer drivers, modem drivers, video drivers, sound drivers, USB device drivers, etc. Update one driver at a time and see if the system stabilizes. If this doesn't work, it may be a hardware problem, so contact Tech Support.
AC problems can cause instability. Check to see if the computer system is plugged into an overloaded outlet. Make sure the computer system is plugged into a surge suppressor.
The installation of new devices can cause instability. There are three typical symptoms that point to this problem: The computer system fails to boot, freezes during a boot, or freezes during an operation for no apparent reason. The system fails to recognize the newly installed device. One or more software applications fail to function as expected after an upgrade.
Some Tips for Dealing with Freezes and Crashes
Keep track of the hardware and software that is added to a computer. The addition of new hardware and software can often cause problems to occur.
Research the compatibility of new hardware and software with the existing computer system before purchase and installation.
The older a PC, the more likely it is to crash.
When a computer freezes or crashes, chances are that changes made after the last save and when the freeze or crash occurred will be lost.