Question about Acer Aspire 5500 5570-2609 Laptop

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Facing problem with my dvd writer

Hi m facing problem to write my dvds but i am able to write cds and able to read dvds and cds . Whenever m inserting blank dvd its showing Used space 0 bytes and free space 0 bytes and not able to write dvds. Can you suggest something very urgent

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Can I have more detail like the model of your laptop. I really wanted to check that it is a DVD writer or not.Second it can be that that it doesn't support the type of DVD+R or DVD-R you're trying to use.But first check out that your model support writting to DVD or not.
takecare.

Posted on Apr 19, 2008

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Posted on Jan 02, 2017

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Dear Vincent,

The 0A-0224-0000 is a "File Copy Failed" error. It means that either the computer was not able to read from the CD/DVD or it finished reading from one CD/DVD and was expecting to read data from the next one (when you have two or more recovery CDs/DVDs). If you have more than one recovery CD/DVD, as soon as you see the CD/DVD reader LED (light) stop flashing, eject the CD and insert the next one in the sequence, doing so till all recovery CDs/DVDs have been read.

If you cannot eject the DVDs by pressing the eject button (some DVD writers only allow you to eject the disc after finishing the whole operation) you will have to straighten up a paper clip and insert it in the small hole close to the eject button to force it open and change the CD or DVD (do a Google search for "how to open a CD or DVD drive with a paperclip, in order to better understand how to do it)".

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What kind of noise you hear?

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Hi there.
While you are in XP go to the device manager, look down the list of devices for the DVD rom, click on the + icon next to the DVD rom, right click on the DVD and uninstall it, restart the PC and let windows re-detect the DVD and install it.
I also suggest that you clean the registry, download Ccleaner from here, install it and clean the system and registry.

http://www.filehippo.com/download_ccleaner/

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Regarding the Dvd Writer Problem--Urgent


Ok.I got your point.Now I want you to try this first
1.Go up to device Manager
2.Under CDROM/DVD remove your DVD(Uninstall it)
3.Restart your Windows
4.after login your windows,wait for a minute,Windows should be able to detect your DVD back
5.Check your DVD in Device Manager again that its been detected back
6.Now try your DVD again.
Goodluck...takecare
***

Apr 19, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

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Hi,

You may follow the link provided below and it should certainly resolve the issue you are facing.

http://support.microsoft.com/kb/314060/en-us

Thanks

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can you specify the status before and now? if your DVD/CD ROM still reading?

Nov 14, 2007 | Acer Aspire 5500 5570-2609 Laptop

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