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If you are using a USB connector [that connects extra ports to your computer] it sometimes doesnt work... so if possible hook the USB sansa cable to the main ports in the back of the server. It might also work to hook it in, and then go to 'My Computer' and see if it shows up there. Good Luck =]
first you have to turn your sansa on and go to the setting and then you have to go to usb mode and ptu it on "mtp"
then plug it back up to your computer and this time when you plug it up the computer will start detecting it and when add song use your windows media player
Format your player and re-transfer your songs. The best way to format the player is by changing the player to MSC, then connect it to your computer and open My Computer and right-click and format the player remove the quick format then click start. :D