I think you may have some malware on your pc. Especially if its refusing access to any programme or the net and demanding money.
1) Don't send money is a scam.
2) Getting it off is a night mare. You'll need to take it out of the start menu and remove it from you HDD.
If you can get hold of or down load a copy of the ultimate boot cd for windows, this will boot with a windows type shell and then you can gain access to you pc files. or another operating system such as Ubuntu. you'll be able to do the same with this. Just dont install the software.
It would be best to Google this AV scam, there may be some advice there. But without actually being there, I can't help much more.
Delete any new programs that you have downloaded.
Often, the cause of corruption in a computer system is a bad download that installs harmful files.
If you started to get the Appcrash error on your system after downloading a new program or software from the Internet, it's highly likely you have downloaded a bad product.
Use the "Add/Remove Programs" feature in the Control Panel to get rid of the program immediately.
Uninstall the program that is crashing.
It is possible to fix the program's corrupted files while the program is still installed, but to make sure that you clear the program files completely, it is safest to completely uninstall it from the system.
Run a full scan of your computer.
Your computer should already have antivirus software installed that can scan for corrupted files and either fix them or delete them from your system.
If you do not have antivirus software on your computer, that could be a big part of the problem.
Purchase and install antivirus software as soon as possible.
Once you have the antivirus program installed, open it and click "Scan Computer."
The antivirus scan will isolate bad files and you will be given the option to remove them from your system.
Reinstall the program that was crashing.
Now that the corrupted files have all been removed, your program should run smoothly after reinstallation.
Check for program incompatibility.
If, after a thorough scan and cleaning of your computer and reinstallation of your program, the
Appcrash errors continue, the program you are trying to use may not be compatible with your operating system or other programs on your computer
rather than purchasing an antivirus program use one of these freeware programs
http://www.majorgeeks.com/Microsoft_Security_Essentials_for_Windows_d6242.html
microsoft security essentials your operating system must be registered
Win7/Vista/XP 64 bit
http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7
http://windows.microsoft.com/en-US/windows/products/security-essentials/product-information
malware protection
http://100-downloads.com/download.php?p=615
windows xp microsoft security essentials
http://100-downloads.com/download.php?p=614
windows 7 microsoft security essentials
hope this helps
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