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PHILIPS CDRW/DVD SCB5265 not getting recognized by linux

Hello All,
I am an opensuse 10.3 laptop user with a PHILIPS CDRW/DVD SCB5265 dvd rom. I had downloaded opensuse 10.3, burned it onto a dvd and installed the same on my laptop.

My dvds were being mounted perfectly until a week ago when they stopped working. I also can no longer boot from my dvd.
I dont seem to have any problems with other audio or data cds. They get mounted automatically.
I did a little research on this topic and found that the kernel needs to support UDF in order to read/write dvd drives.
However, the kernel that i am using is 2.6.22 and from the documentation, it seems that it does support UDF 2.0x and downwards (while the dvdrom , it says used UDF 1.02 with an ISO9660 bridge , implying that it should support the same. ref: http://en.wikipedia.org/wiki/Universal_Disk_Format).

I also read that if you have a SATA hdd (which I do, 160 GB)then activating SCSI CDROM in the kernel can solve the problem. (Could this be the solution as the laptop doesn't even boot from the dvd rom??)But I am unaware of the procedure and would not want to mess with the kernel without any prior knowledge.

Also, will the re-installation of the dvdrom drivers provide an easier workaround. Something like rebuilding those modules??? But I need help as I don't know how to do any of these. I'm just shooting bullets to make it easier for you rather than complicate or confuse which I truly hope it doesn't.

Maybe if we could
1. Query the kernel to find out what version of UDF is supported. Then check if it matches the requirement.
However,I suspect that even though UDF 1.02 might be supported, doesn't it alsohave to support ISO9660 bridge as required by the document athttp://en.wikipedia.org/wiki/Universal_Disk_Format.

Please remember that everything was working fine until a week ago. Maybe some update might have changed some settings.. I dont have a backup of those settings so cannot revert back to that state.


Please help me as I am in dire need of it.

Expecting your co-operation.

With Regards
Shastha
Email: shastha@aol.in
Ph: +91-9833076772

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Hello Shastha,

Since the drive worked properly a week ago, why don't we try to roll back the driver as you suggested an update may be the culprit?

You can do this by right clicking on "My Computer" and selecting Properties, then under the Hardware tab you'll find "Device Manager" and click on that button, once device manager is open find for your CDRW drive in the list under Disk drives and right click on it selecting it's properties, then under the driver tab click on the "Roll back driver" driver button towards the bottom left (should be the third button), and see if rolling back the driver reverts your system to a state where everything works again.

Posted on May 07, 2008

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1. Make sure your computer is off. Do not assume it is, read ALL of this step! Because of the possibility that ACPI is resident, and computer is in partial standby instead of (cold) off, hold power button down 6 seconds. If computer starts when you release power button, press it and hold it for 10 more seconds. Now release button. Now to be certain, unplug PSU (the AC power supply) and remove battery. Wait 5 minutes.

2. Reconnect PSU unit (but not battery). Start computer. Immediately thereafter, press Escape button (ESC) repeatedly (and continuously). Because you may still be in alternate boot device mode, this may take 2-3 minutes, so be patient. Eventually, computer may start "beeping", just stop pressing the ESC if it beeps, and wait a bit longer for it to stop. Pressing ESC forces the computer to bypass any commercial display (Phoenix logo, PC brand name, like NEC, etc) and go direct to black screen post mode (with white text). Here, may get some indications of the problem that exists which are otherwise unreported in silent mode

3. The first report in this "black screen" post mode is usually BIOS type and version. The next report is memory (RAM) quantity (and brief testing of the RAM). If this halts in a lower quantity than you know you have, this means bad RAM may be the problem (or an additional problem). The next report is IDE/SATA hard drives detected as drive 0. This should say "Hitachi Model XXXX, XXX Gigabyte" (with all X's at some specific value). The last report is drive 1 detection. before the boot process goes This is where your DVD or CD-Rom drive or any other optical/secondary drive that is attached, gets reported.

4. If your DVD or CD-Rom drive comes up FIRST, as drive 0 (instead of second, as optical drive 1), then you have tis defective Philips DVD-CD-Rom drive! I am initiating a class action suit, so let me know if this is the case.

5. If, however, your screen reaches a stage where it should recognize/report a HD, but does not (halts here) then your HD is probably damaged/defective from shock or wear. If it recognizes a hard drive, and properly identifies its parameters (mfg, model, size, etc), then you probably do not have this defective DVD/CD drive. But if the whole post process halts after the HD, your DVD or CD-Rom drive may still be at fault (because it is damaged, dirty, full of hair/lint or otherwise impaired).

6. Regardless, if the DVD/CD-Rom is suspect, you can isolate this as the problem.

7. TURN OFF THE LAPTOP!

8. Underneath the laptop, there will be a screw about 4 inches in, on a centyer line direct from the DVD/CD tray panel. Remove this screw. Insert a pin or paper clip (carefully, and STRAIGHT in!) to the small hole next to the CD tray release button. This opens the tray manually. Pukll it out to the full open position, then GENTLY pull further, and the whole drive will release from the laptop.

9. Now, try to start the laptop. If it starts normally now, your drive is defective (or needs to be cleaned/repaired). You can buy a replacement at any legitimate advanced PC shop, or many used computer parts stores. Try the drive before you buy, just slide in and mount a CD/DVD. (you may have special adapter that must be removed from the old OEM drive, and the tray cover may need to be switched to allow the CD to close for testing)

10. Regardless of the outcome of any of the above, please post your results, and the complete text of the black screen here, so I can analyze the problem -or any other possibilities that may be indicated by the post dialog.

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