You probably saw this response on the net..
"Usually the Administrator Password is "password" or 123 and login is "Administrator".If still it does not work then you will have to call their customer support and tell about your problem."
So the only thing I can add is that these things are sometimes controlled by a battery on the motherboard... Like a bios battery or a jumper between two pins. Sorry if thats no help.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Hi,if you have another administrator account goto start> type cmd> type"net user administrator (your new password here)">enter if you dont have other account try to search internet some software can delete password from startup screen but you must write it on a DVD and make sure your first or primary boot device is your dvd writer, then follow the instructions kind regards
SmartKey Windows Password Recovery can reset any Windows password
including Domain Administrator (Active Directory) or other user
passwords, It also can change passwords and create a new Administrator
To change the administrator password, you must know the current administrator password. If you're logged in as the administrator, open Account preferences and click the Change Password button.
If you don't remember the password and automatic login is turned off, you can reset the administrator password using the Mac OS X User Install disc.
IMPORTANT: Because a user with the Mac OS X install disc can gain unrestricted access to your computer, you should keep the disc in a safe place.
To reset the administrator password using the Mac OS X disc:
Insert the Mac OS X Install disc and restart the computer.
When you hear the startup tone, hold down the C key until you see the spinning gear.
When the Installer appears, choose Utilities > Reset Password.
Follow the onscreen instructions to change the password.
Quit the Installer and restart your computer while holding down the mouse button to eject the disc.
Be sure to change your login password in Keychain Access to match your new password.
Navigate to c:\Program Files\Hewlett Packard\SSM .
Access biosconfigutility.exe to reset the BIOS administrator password. a. From a command prompt, navigate to the SSM folder. b. Type biosconfigutility.exe to start the utility. A list of commands displays. c. Type /newsetuppassword:"password" to create a new BIOS administrator password. d. Close the command window.
Restart the notebook PC and press F10 at startup.
Log in using the new BIOS administrator password.
Choose User Management and delete any previous ProtectTools users.
if you want to reset bios startup password then you need to remove the cmos battery on the motherboard.....
if you are try to reset windows administrator's password then it can not be reset unless you have set your system to superuser or another administrator user
Resetting the original administrator account password
Follow these steps to reset a password when there is only one
administrator account on the computer, or if the original administrator
account needs a password reset. "Original" administrator account refers
to the one that was created immediately after installing Mac OS X. If
the original administrator password is known, that administrator
account may be used to reset the passwords of other administrator
accounts using the steps described above.
Start up from a Mac OS X Install disc (one whose version
is closest to the version of Mac OS X installed). Usually, you can
start from the disc by putting it in your computer, restarting, and
holding the C key. Or, put it in the computer and click the Install or
Restore icon you see in the disc's main window (after which the
computer will start from the disc without you needing to hold C). Or,
you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
Choose a language, click the arrow button to continue, then choose Reset Password from the Utilities menu (or from the Installer menu, if using Mac OS X 10.3.9 or earlier). Tip: If you don't see this menu or menu choice, you're probably not started from the CD yet.
The default keyboard layout is U.S. English while started from the
installation disc. If you use a keyboard layout other than U.S English,
use the Input menu (the flag icon on the right side of the menu bar) to
select the desired layout before typing a new password.
Select your Mac OS X hard disk volume.
Select the user name of your original administrator account.
Do not select "System Administrator (root)". This is actually the root
user. You should not confuse it with a normal administrator account.