Question about Creative Labs ZEN V Plus MP3 Player

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My zen v plus got frozenpls help me outtt

I bought my zen v plus last august from US and it worked like charm in the first five months.As I was going out of state I kept it charging for a fortnight and next day mrng I found it dead.Now my computer doesn't recognise the Ipod and it doesn't get charged. pls help me outtt..............

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  • arizonic25 Apr 17, 2008

    my creative zen v plus mp3 player won't start and the battery won'tcharge. i tried to charge my creative zen v plus with direct charger and still will not work. it only starts up to appearance of zen v plus logo.then freezes from there. pls if you can help me find solution i really appreciate it. tnx

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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
good luck
please mark the post with a fixya

Posted on Apr 24, 2008

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