My GE washer is less than 2 years old. During a wash it held the entire load of water and does nothing else. I unattached the hose from the back and drained the water. I was able to get it through a cycle but it hesitated during the spin cycle like it was choking. Now it won't drain again or spin.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: GE Washer won't drain or spin
This is something that you can fix even if your not a technical person . first you have to open the washing machine front panel or back panel , second , follow the DRAIN HOSE to where its connected to a little motor, disconnect the DRAIN HOSE , take the LITTLE MOTOR out and clean it out , it could be clogged.
it happen once and find out the person put the BATH RUG SET
to wash , the rug was so old that pieces of a rubber underneath the rugs clogged the drain , so there was no rinse and no spin.
try it , I hope it helps.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
A washer that leaks only during the spin and drain cycle often has a leak in the main drain hose. Inspect the entire hose and correct any problem you find. Alternatively, the steel or plastic outer tubs can rust, split, or be punctured. This may be most visible during large loads and high water levels. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make.
1) 1st check the filter under the machine (it unscrews behind the access panel 2) open front door and pull back the rubber membrane to see metal and clean out the debris blocking drain holes 3) remove the drain hose from the machine (spring clip) and try and run water thru it and keep blowing out the junk and re-attach 4) run the machine thru 2 cleaning cycles w/bleach and without bleach 5) start using less detergent
sounds like drain is plugged. this is a fairly easy fix,and you actually get paid to do it. unscrew the bottom panel of your washer should be 3 screws on the very bottom then you will see a white plug that is about 2 1/2" unscrew it (make sure you have a bowl under it water will leak ) and pull it out. this is where you get paid you will find all kinds of change and junk just clean it out reinstall and your clothes will be a lot drier after the spin cycle
The GE serviceman repaired my machine approximately 40 minutes. I paid $189 for the issue to be resolved in 5 minutes. This is no exaggeration.
The serviceman arrived at 2:50pm and finished at 2:55pm. It took another 5 minutes for me to write the check and he was gone.
My recommendation is...
- Purchase the GE service plan prior to calling GE to repair the service. A 1-Year service plan is $40 and 2-Year is $75. It costs $99 just for the serviceman to come to your house.
- Fix the issue yourself. Of course, this only applies if you are handy. I am handy and I tried to fix the problem myself. I just couldn't figure out the location of the access panel.
The access panel is on the front. This can be removed in less than 20 seconds. The notches on the access panel is in line with the edging of the washing machine door. To remove, slide in a flat object like a flat-head screwdriver. Wiggle up and down on each side until door comes loose. Lift up door and set aside.
The water pump is on the lower right in the front of the washing machine. If your wash machine has any water in it, you want to use a shop vac to empty it out. The serviceman used a clamp to stop the water from running down. A little water still came out but he used my shop vac to get it up. It was less than a cup full and I had a 1/2 tub of water. Afterwards, he stuck his fingers in the water pump and pulled out the item that was blocking the pump.
Guess what was blocking the pump? The item was my two-month old daughter's sock. He recommends using a washing bag.
Remember this solution is for GE 315 model that is a top load washer. This will most likely work with similar models. I knew my water pump was still working because it hummed during the rinse and spin cycles.
Good luck and I hope this saves you $189 or any other fees.
Just found out that there is a drain trap that can get clogged and needs regular maintenance. Take out the bottom panel by removing 3 phillips screws (7mm nut driver optional). Unscrew the trap (water will probably drain out so be prepared). Clean out debris. You may also have to remove the hose connected into the trap in extreme clogged cases. Just use pliers to release the hose clamp. Replace the trap plug, hose (if necessary) and the bottom panel.