Question about Saeco Vienna De Luxe Espresso Machine
Hello, We have had our SVD for less than a year. Everything has been working great until this morning. The red light comes on after dispersing only a small amount of coffee. The catch trays are all in place and water and beans are there. I have tried to run the water through the steam valve and it eventually cuts out there too, with the red light (steady, not blinking) coming on. I can turn off the machine and turn it back on to reset but the same thing happens over again. I have descaled and cleaned the machine, even going so far as to remove as many beans and water as I can to "clear it out" but it doesn't work. Please advise! THanks! L.M.
Maybe a sensor for one of the trays is broken, have you checked this out? I'd bet that it probably is a sensor since the light isn't flashing and since all that you've done so far should have corrected the problem. Please check the sensors out and let me know how they look
Thank you for using Fixya and Good luck
Posted on Apr 16, 2008
It sounds like you are doing everything right.
From what i have read, a lot of people have had the problem of the red light coming on and staying solid.
When they called to find out what to do they were told to clean out their machines.
I would take the whole machine apart (all of the parts you are supposed to), empty all the beans and all the water. Then try putting it all back together. Remember to prime and see what happens.
Sorry that i can't be more of a help. Others have completely taken the machine apart and emptied all the beans and water, and when they put it back together it worked for them.
If this doesn't work i would phone the company and see if its still covered under the warranty.
Posted on Apr 16, 2008
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