Question about SanDisk Sansa E280 MP3 Player

2 Answers

MP3 player freezes in MTP mode when using Rhapsody

When I open Rhapsody to load music, my e280 player freezes up while in MTP mode several minutes after being connected to my computer. Rhapsody says that it is updating the device and not to disconnect until finished. Once the MP3 player freezes I have to remove the battery to shut it down or wait for the battery to die.
I run the same process on my daughter's e250 with no problems at all.

No problems when the device is in MSC mode, but I can't authorize the device for use with the Rhapsody licenses in this mode.

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  • symonds1990 Apr 29, 2008

    I also can't authorize my device. It isn't recognized in MTP mode, but it can't be authorized in MSC mode. I have the Rhapsody to go subscirption only because of my sansa. I tried calling costumer support, but they didn't help. I have windows media player 11 and that didn't give me the drivers which I heard are necessary from the costumer support guy. I also got the sansa updater, which didn't help me at all either.

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2 Answers

I got a new computer with windows xp on it, and it worked. Vista just didn't like my MTP device.

Posted on May 23, 2008

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  • 8,596 Answers

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor

Posted on May 23, 2008

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To put songs on the device while it's in MTP mode, you need a music program (Rhapsody, WMP, etc... I use Media Monkey which is freeware).

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Unfortunately you are not going to be able to go online to sync your device...All music subscription such as napster and rhapsody require you to sync your device every single month using their actual software..The reason is to prevent customer from cancelling their music subscription..once you cancel your membership all the songs you have on your device will become useless.In another word, you are renting the music from the subscription company...

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My e280 sansa mp3 player is not working.....help please....


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Jan 02, 2008 | SanDisk Sansa E280 MP3 Player

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I dont no how to download


ben there are actually two modes of transfer the player is using. The first is by choosing MSC/Rhapsody on the player. You can drag and drop songs to the player provided they are not purchase from any online music stores like rhapsody, bestbuy music, or walmart.com. The other mode is MTP/Plays for Sure you can transfer songs to the player using windows media player 11 software or any mtp softwares. You can use this link for more instructions

http://sandisk.com/sansa/ then choose support then softwares and user manual then choose your model then on the right window click on the link How to Videos.

Dec 13, 2007 | SanDisk Sansa E280 MP3 Player

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You must be in MTP mode, create a sync list in WMP, then drag the play list to the sync list of the e-280. it will create the new playlist on the e280.

Dec 07, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

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The device has 2 modes of operation MSC and MTP.

If you put music or playlists on in either mode and then changed modes to add more music, you will inevitably have duplicated your music.

Best solution is to format the device to remove everything, then pick one mode ant use that one only.





Best of Luck.

Oct 12, 2007 | SanDisk Sansa E280 MP3 Player

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Hi. I hope this info would help: Your Sansa E260 has 2 modes: MTP (Music Transfer Protocol) and MSC (Mass Storage Class). Your Operating System recognizes each mode differently, and music files saved in one mode would not be seen when you switch to the other mode, and vice versa. Try switching to each of these modes, then plug it to your computer and browse the player. To switch modes, use the following menu navigation: Menu >> Settings >> USB Mode This would give the choice of MTP and MSC.

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