You should start using Electrol liguid dishwasher deterget, which comes in a container that dissolves when ittouches water. i've been using it for about a year, and it doesn't leave anything and my dishes look better than ever!
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Whirlpool dishwashers use a wax motor or a solinoid to release the door at a specific time during the cycle. So for proper cleaning the soap cup is nessesary . The part isn't that expensive and fairly simple repair.
assuming you are using the correct dishwasher detergent type and quantity recommended for the dishwasher, the likely cause for detergent not dissolving is that the water is not circulating well enough through the wash arm. Check the wash arms are clean. Do dishes come out clean? Run the dishwasher with a cup correct side up on the top rack. If it is empty at end of wash then there is no water in the top arm.
Is the detergent dispenser door open during wash cycle?
Also lack of adequate wash water template can cause detergent to remain undesolved. Hope this helps.
With the LG LDF6810 model, this is not a common problem.
Please try the following test, With and empty dishwasher, add a small to normal amount of dry dishwasher powder and run an (empty) load.
Check to see if any soap remains in the dispenser cup.
If any remains, here are three things to do:
1.) Upgrade your dishwasher detergent to a name brand powder (e.g.: Electrosol or Cascade)
2.) When you load the dishwasher, do not place large items in the front, near the door/soap dispenser.
3.) Before you load the dirty dishes for the next several loads, with your hand, turn both the upper and lower wash arms so they point at the door. Load as you normally do and push the racks fully in. Before you close the door, spin both the upper and lower arms and confirm that they spin freely and neither hits anything. if either does not spin freely, pull out the rack and arrange so the arms can spin freely.
I find that the only time I have left over detergent powder is when the wash arms do not spin freely.
This is a common problem on most every energy star/water conserving dishwashers.
Please report back what you find, OK?
How to Purge Incorrect Liquid Detergent from the Bulk Dispenser
purge routine operates the bulk dispenser pump continuously to drain
the bulk dispenser tank when an incorrect liquid was poured in the
tank. The process consists of setting up the dishwasher to run the
purge mode, running the purge mode and then cleaning up the purged
Follow these steps carefully to have a successful purge run.
For Top Control Models:
Make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
Press Heated Dry and Down Arrow buttons together for 3 seconds. All LEDs will illuminate.
Press Added Heat and Up Arrow buttons together for 3 seconds. The Anti-bacteria LED will illuminate
Press Start button one time
Select Normal and make sure Pre-wash, Added Heat and Heated Dry LEDs are off.
Press Start button one more time and dishwasher
will run a complete cycle without the main motor running. Cycle is
complete when the Clean light illuminates. This should take
approximately 60 minutes.
Open door and wipe up excess detergent from the door and tub
Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.
Remove SmartDispenser cap and fill tank with water and then replace cap.
Repeat Steps 1 through 9 one time.
Then, repeat Steps 1 through 6. When the Clean
LED illuminates, the system is purged and ready to be refilled with the
Front Mount Controls (same as above except for the changes in the two below steps):
2. Press Heated Dry and Cookware together for 3 seconds. All LEDs illuminate.
3. Press Added Heat and Cookware together for 3 seconds. The Anti-bacterial LED illuminates.
Try cleaning the soap dispenser with white vinegar so that it is free of all detergent, then try using about 1/4 less detergent than you have been to see if you still have any remaining in the dispenser. Also, make sure your drain filter is free of all sediment so that the system can pump the water out freely. Lastly, if you are still getting some soap remains, then try using a sanitary setting that uses the hottest water and see if the excess soap is properly dispensed. Your water temp may not be getting hot enough so this test should help identofy the solution. Hope this helps !