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What do I do about this? "Error1904.Module C:/Program Files\HP\Ditidal Image\bin\hpqcxs08.dll failed to register" HRESULT-2147467259

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  • IslandIT Nov 16, 2008

    I have the same error occur when I try and install a brand new HP LaserJet M2727 straight out of the box on a new HP desktop system running XP Pro SP3.

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From the HP Solution Center the following error message appears about scanning: Parsing error in file C:\ProgramFiles\HP\Digital Imaging\bin\hpqscloc\1033.xml


1) Go to C:\program files\HP\digital imaging\bin\ and check how many folders are there for HPQSCLOC .If there are only one folder for HPQSCLOC in that case don't touch the folder.



2) Go to command prompt

TYPE THERE "CD..." AND HIT ENTER

KEEP TYPING "CD." AND HIT ENTER UNTIL WE SEE C:\

WHEN C:\ COMES

TYPE THERE- "regsvr32 /u hpqscloc.dll"


We may get an error in vista which says module failed to load



Follow Step 3

3) Open cmd prompt

Go to C:\

Type there

"regsvr32 hpqscloc.dll on"


4) Download and install


http://www.microsoft.com/downloads/details.aspx?FamilyID

=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en



Download and install


http://www.microsoft.com/downloads/details.aspx?familyid

=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en



Try to scan

Or else follow step 5


5) Uninstall the imaging device and the solution centre



6) Download msicuu2 from microsoft.com


http://www.filewatcher.com/m/msicuu2.exe.189920.0.0.html


Run the windows cleanup utility


Delete AIO Scan from it


7) GO TO CMD PROMT

Then type CD programfiles\hp\digital imaging\bin


8) Type regsvr32 /u hpqscloc.dll


try scanning and check if it works or not

if not follow another step


9) Tried to uninstall the software


10) then install the software back


It will scan fine

Mar 26, 2011 | HP Printers & Copiers

3 Answers

When trying to scan, my scanner software program comes up with "twain_32.dll" not found. My HP PSC 1350 Printer/Scanner has always worked before.


Hi,

http://www.fix-all-dll-errors.com/twain_32.dll/

Just visit this site...this will help in case of missing or downloading dll's , also if dll's are corrupted or errors in dll's..!
I also registered few dll's from this site...worked in my case. :)

Dec 24, 2010 | HP PSC 1350 All-In-One Thermal Printer

2 Answers

J6480 fatal error 2753 MSI.dot4wrp during full driver install. I tried uninstalling al related hp drivers, all the HP advice. Disabled firewall, services etc. Do you have a solution that works?


you can try with installing the windows installer 4.5 and then try.. otherwise reinstalling windows might work because the error you are getting is related to installer.. and its a service of windows itself which is responsible for all the software installation..

Oct 29, 2009 | HP DeskJet 648c InkJet Printer

3 Answers

Failed Error During Installation. MSI.dot4wrp...Error Code 2753' Message Displays on the Computer in Windows XP and Vista


This is an internal installation error. There can be 2 solutions:---- Solution 1:-- Find all of the hpqwrg files and delete them before installing the software:
  1. Click Start .
  2. Click Search ( Find for Windows 98).
  3. Click Files and Folders .
  4. In the Named entry box, type hpqwrg .
  5. Set the Look In entry box to C: .
  6. Click Search Now ( Find Now for Windows 98).
  7. Click Edit , and scroll to Select All .
  8. Delete all files pertaining to hpqwrg . There will be approximately five to six files.
  9. Be sure to empty the recycle bin of these files also.Solution 2:---- Completely uninstall the higher version of software and reinstall the lower version first, follow the steps below in order:
    1. Uninstall all of the HP Photo and Imaging software (for both of the products). (The uninstall program can be found in theControl Panel in Add/Remove Programs ).
    2. Re-install the lower version of the software.
    3. Re-install the higher version of the software. Thank you Sir.

Sep 27, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Error Code: 2753 " Fatal Error or error MSI.dot4msi"


CAUSE:
Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)
The Windows services (files) were:
Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)
The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.
SOLUTION:
Steps:
1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

.......................................................................
solution 2>

complete uninstall printer software from computer.
run uninstall L1 L2 L3 L4(if not an hp computer).
run same uninstall l1l2l3l4 from 7z..folder or hp folder from temp if availalbe.
then clean from add remove programs/program and features.
then clean from cleanup utility all hp pritner related entries.
then clean temp folder. clean recycle bin.
delete c:\program files\hp and hewlett packard folders (if not an hp computer). on hp computer delete digital imaging bin folders.
delete following folders from following locations-
C:\windows\System32\Spool\Printers and deleted entries inside it
C:\windows\System32\Spool\drivers\w32x86\*.* deleted entries inside it
C:\windows\twain_32.

cleanup from regsitry--
plz make back up for registry first.
>> hklm/system/current control set/control/print/environment/windowsNT(x86/64)/drivers + processors delete all pritner entries from there.
>> hklm/system/current control set/enum/usb/vid_000,vid_003 delete.
>> hklm/system/current control set/enum/usbprint delete pritner entries.
>> hklm/system/current control set/control/print/monitors/hp standard tcp/ip ports/ports.
>> hklm/system/current control set/control/print/monitors/standard tcp/ip ports/ports.
>> delete same ports from printers and faxes/pritners pritner properties ports
>> hklm/system/current control set/control/print/monitors/hpz..
>> hklm/system/current control set/control/print/providers/lan man settings.
>> hklm/SYSTEM/CURRENTCONTROLSET/CONTROL/PRINt/PRINTERS
>> hkey_Current_User\Software\Hewlett-Packard
>> hKey_Local_Machine\Software\Hewlett-Packard
>> HKEY_USERS\.DEFAULT\Software\Hewlett-Packard
>> hkey_current_user\software\hewlett packard delete if not hp computer.
>> hkey_curent_configuration/system/current control set/control/print/pritners.
then go to msconfig
make it selective startup disable all microsoft services except hp services. hide all microsoft services. disable all startup tab apply restart.
after restart install cue version 12 officejet pro 8500 or 6500.
then run msiexec.exe /unregister then msiexec.exe /regserver cmd commands.
then install software from downloaded version of original pritner install only basic drivers first and imaging devices only and use solution center 12. cue 12.
issue resolved.

Jun 19, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP C4580 PhotoSmart Install Crash


My photosmart all in one printer C4400 does not turn on. I have tested all connections. It still does not turn on.

Apr 04, 2009 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

Fatal error installing HP 3055 all in one


Try download he right software for your OS from HP.com, typically software issue. Be sure to choose the right language for your full software solution, get fatal error when trying to install software with wrong language support.

Aug 02, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

HP C5180 scanner won't scan an image


I'm running Windows Vista 64bit Ultimate Edition. Have the C5180, all-in-one. HP Solution Center continually closed, saying No HP Devices Found. I completely uninstalled the printer software, using the install utility. Then, using Add/Remove Programs, removed all of the other HP software on my PC. Then deleted the HP directory (in program files x86), and removed the HP registry key under software in both HKEY_LOCAL_MACHINE & HKEY_CURRENT_USER. Then rebooted. Once that was done and back up, I reran the install utility, but this time I followed the steps below (from here - http://hpanswers.blogspot.com/2007/12/no-hp-devices-detected-hp-solution.html):

Click on next until you get the below three options
(i) Recommended

(ii)Custom-------------->Select This

( iii)uninstall

Choose the custom install and click on next, ****

At begining of the installation, It gives you to 2 options

I) Yes, Check for updates..........

II) No, I prefer to do it Myself--Select this option and click on next

Immediatley in the next window ,you will have long list of softwares with the empty check boxes beside them.DO NOT select(check) Hp update, check rest of them and click on next to continue the installation.

You will able to open the HP solution centre with No errors.

Additionally, I did the following 2 steps, that I mostly found here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897551&lc=en&dlc=en&cc=us&softwareitem=oj-54112-1&os=2093&product=1153481&rule=9653&lang=en)

Add the following files to the Trusted programs list:

*
hpqkygrp.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqscnvw.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqste08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqtra08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqthb08.exe , located in the C:\program files\HP\digital imaging\bin directory.


Open the following ports on the firewall utility by following the instructions provided by the manufacturer:

*
UDP ports: 161, 427 and 137
*
TCP ports: 9220, 9500 and 9290

Jun 08, 2008 | HP Photosmart C5180 All-In-One InkJet...

14 Answers

Fatal error installing HP 3055 all in one


OK, here is my debugged/tested solution.

I know your error refers to a different installer MSI file (CIOUM32.msi) but the installation component in your log file (ipm12.A4B24390_80AD_4BAF_B8FD_C670FE0DB586) is identical to the one that was giving me trouble as well (i.e. points to the same service/file). So it is definitely worth a shot to try this solution out as it will only take a few minutes.

My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Dec 08, 2007 | HP LaserJet 3055 All-In-One Printer

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