Question about Toshiba DKT-2010 Corded Phone

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HOLD CALL PROBLEM

WHEN MY BOSS TRYS TO GO BACK TO A CALL HE HAS PLACED ON HOLD THE PHONE WAITS FOR 30 SECS OR SO BEFORE GOING BACK TO THE HELD CALL IS THERE SOMEWHERE OR SOMEHOW TO SET THE TIMING ON THIS

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I assume you have a strata Dk or Strata CTX you need to call your local dealer unless you have the software program then I can help you.

Posted on Oct 11, 2008

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1 Answer

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On hold alert


You probably need to be more specific as to which tone is annoying :-)

The ON HOLD source is what the caller hears when he's put on hold. It can be adjusted in SYS programming to Tones, Music, or None.

The HELD REMINDER tone is what your phone does when you put a call on hold. It can be set for none to 180 seconds in 30 second increments (at least on a CICS).

The programming is done using a 7310 or better phone in system programming.

Carl

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Setting for Pulse: Phone is OFF, then press and hold CHANNEL button for 2 secs until beeps, then press #

Jan 11, 2008 | Phones

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To set for Pulse: Ensure the phone is OFF, then press and hold CHANNEL button for 2 secs until beeps, then press #

Jan 09, 2008 | Phones

1 Answer

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Setting for Pulse: Phone is OFF, then press and hold CHANNEL button for 2 secs until beeps, then press #

Jan 08, 2008 | Phones

1 Answer

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Please try this...
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Setting for Pulse: Phone is OFF, then press and hold CHANNEL button for 2 secs until beeps, then press #

Jan 08, 2008 | Phones

1 Answer

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Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...

Let me know.

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1 Answer

Ringing on my phone when boss is on the line


You should turn off the "Hold Reminder" under phone settings. Get to this by pressing the silver enter button and scrolling down.

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