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Hello, i hope you[re doing great.
I had a problem with the auto dial button and a solution was to change from program to set.... in the rear part of the phone, where the phone cable plugs in, there is a little switch. Try changing its position, hope this works for you too...
Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...