Question about Haier 42EP24S 42 in. EDTV-Ready Plasma Television

1 Answer

Your Haier fix kit

Do you still have it available? Mine is under warranty still, but Sears and Haier are giving me the run around.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

The Haier fix kit is 3 boards to replace the 3 boards in your plasma. So the only way to get it done is to order from Haier/Sears. Sears knows this! Make them come to your home, it is a warranty issue.

Is the tv black screen with sound? That's usually the problem. The Sears service rep will come out, order the upgrade kit, the kit is mailed to your home, then you notify Sears and they return and install the 3 boards. You can do this yourself when the boards arrive and skip Sears, but only if your comfortable removing the back of the plasma (about 25 screws) and replacing circuit boards.

Posted on Jun 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sears/Kenmore (Canada) Model# 970-681821 . Anyone know manufacture date and if there is an Owners Manual available?


Hello Anna Dee;

My name is Peter. I am a retired field service refrigeration technician.

What a run around! Look on the inside of the fresh food section of your refrigerator. There is a label on the wall near the top. The date of manufacturer is on the label. Also the correct model number. Send me the model number.


What is the problem? Refrigerators are not designed to operate in a garage. If you purchase a new unit and it was under warrantee, the warrantee would be voided if it were operating in a garage.

I was a Sears field service technician. I have never heard of a garage heater kit.


Sorry, you got the run around. The customer service people are under trained, and the telephone technical personal have never spent a day in the field.


I live in Glen Burnie, Md. Call me 443-306-1362

Dec 08, 2014 | Kenmore Refrigerators

2 Answers

Info on TV-3940-01 kit for haier


Sorry, the Haier Upgrade Kit is SOLD. My original post is months old and the kit sold right away. Good luck to you on locating another one.

Jul 14, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

1 Answer

Black screen


Had the same problem. Purchased Haier 42" model 42EP24S from Sears and it broke in 1 1/2 years. Couldn't find anyone to fix it so I ordered part Service Kit: TV-3940-01 from www.searspartsdirect.com the cost was $150.00. If your warranty is up and you're okay with doing your own work. :-)

Replaced 3 boards (instruction included) and my tv is back in action.

May 09, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

1 Answer

Haier Plasma


Had the same problem. Purchased Haier 42" model 42EP24S from Sears and it broke in 1 1/2 years. Couldn't find anyone to fix it so I ordered part Service Kit: TV-3940-01 from www.searspartsdirect.com the cost was $150.00. If your warranty is up and you're okay with doing your own work. :-)

Replaced 3 boards (instruction included) and my tv is back in action.

May 05, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

4 Answers

My Haier 42ep24s plasma screen has gone black. I know Sears knows what is wrong but thye won't fix it without warranty and I don't have one. Can I fix i myself if one of you repair guys ells me how?


his is what I have found out so far the YSUS PC board1.gif is your problem
Part number 6871QYH045B I have a call into Haier to see if I can get this
I did a search on the web and found a couple but none in the US
so if someone can traslate these sites and help out

http://www.soel.com/view/catalogo/f...278763_&lang=en

It also seems the LG1.gif uses the same board

http://monitor.net****/forum/topic138985-0.html

Jan 28, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

4 Answers

Haier 42EP242S Problem


too bought a Haier Plasma 42EP24S ,it stopped working after 7 months -I moved and did not touch it for the next five months
while searching for another tv to replace it- I came apon this site .
the tv was out of warrenty by both sears and haeir
well after reading these posts I called haier america and complained they in turn extended my warrenty and a sears rep came on 5 differant times and replaced all the boards inside tv with no luck - so after putting in over $1400.00 in parts an repair into a $1200.00 tv they wanted to start replacing boards again
I refused and kept complaining to several differant reps at sears
[they told me it was haeirs responsabilty not thiers] I don't know haw many times I explained to them that sears sold me the tv not haeir so stand behind what you sell -well after alot of calls and persistance sears replaced my tv free of charge with credt for a new tv for exactly what I paid
SO DONT BUY ANY PARTS OR PAY FOR ANY SERVICE IF YOU BOUGHT THIS TV AND ARE HAVING PLOBLEMS
be persistant untill its either fixed or replaced

Dec 10, 2007 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

1 Answer

Haier 42EP24S Plasma Screen went blank


Gastech, trash the TV...Trust me. It's not worth it. Sears fixed mine too, and it never worked. Sears and Haier are keenly aware that they have a rotten product, and are not willing to support it. Your best bet is to not dump anymore money into the TV and buy either a Vizio, Sony, Samsung, etc...It's worth it. Do yourself a favor and don't buy from Sears or Haier again...Tell your friends, too.

Nov 12, 2007 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

2 Answers

Brand new & busted


My TV didn't have a crack, yet it still didn't work. Haier has a rotten product out there. I got mine from Sears, and Sears won't support it...especially if out of warranty. These guys should have had a recall on this product. Instead, they give it some kind of cute name like "service ticket" or some such nonsense. It's a losing battle. The TV is trash. Cut your losses. Don't put anymore money into that unit. Do yourself a favor and buy a Vizio, Sony, Samsung, etc. Don't buy anything from Sears or Haier again...It will save you great pain, expense, and heartache.

Nov 03, 2007 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

1 Answer

Haier 42ep24s 42 in


You need the upgrade kit - make Sears come out and order it for you - they know all about it, claim that the monitor should have been recalled. Mine was out of warranty, however I convinced them to fix the TV.

May 25, 2007 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

27 Answers

Black Screen - Haier 42EP24S 42 in. EDTV-Ready Plasma Television


Mine did the same thing, I called Haier and reprted the problem. there is some kind of kit to remedy the problem where 3 boards are replaced. The repair performed by Sears service center was in home and cost me nothing for parts or a sevice call. Sadly now the monitor is working agin but with some interference of some kind. I called Sears service and they are coming back.

Sep 28, 2006 | Haier 42EP24S 42 in. EDTV-Ready Plasma...

Not finding what you are looking for?
Haier 42EP24S 42 in. EDTV-Ready Plasma Television Logo

Related Topics:

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top Haier Televison & Video Experts

The Knight
The Knight

Level 3 Expert

72670 Answers

Jaime Hernandez

Level 3 Expert

2296 Answers

CoppellTVRepair.com

Level 3 Expert

749 Answers

Are you a Haier Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...