I have a gateway ml6720 and the ac charging adapter doesn't charge the battery. i have to hold the plug a certain way, what is wrong

1. Charge the battery for 2 hours,
2. Press the power button.

If the laptop does not start, you can do this:
Please use the VGA port (VGA external monitor), also please do these:
1. Unplug the AC adapter,
2. Remove the battery,
3. Remove the hard drive,
4. Press the power button and hold it for 15 seconds,
5. Plug in the AC adapter,
Restart the laptop.
If the problem persist,
Note: Do not insert the battery, and do not install the hard drive.
1. Unplug the AC adapter
2. Reseat the memory (remove it and reinstall it),
3. Plug in the AC adapter,
Restart the laptop.
If those actions do not solve the problem, then your GPU/motherboard is dying.

Batteries have electronics data that software has to get to properly charge it. Newer lithium batteries maybe different. But apparently, you have a work around for a lengthy use of the new battery.

I had the same problem. Could be that the motherboard is retaining a charge. #1. unplug ac/dc adapter and also remove battery.#2. Press the power button and hold it down for 15-50 seconds. This will drain the board of any residual charge that may interfere with it powering up.#3. Leave the battery out and plug in the ac/dc adapter (to eliminate the battery being the problem) now press the power button. It should start up.

It a bad cell in the battery pack. That battery will die faster and faster each time until eventually it won't work at all. Replace the Battery.

I guess you've got a broken laptop power dc jack or power cable.


Symptoms of a broken Laptop DC power jack:


- The laptop only operates when you hold the DC power plug in a certain direction (DC jack is broken or loose).
- The laptop only runs on battery power (no power is getting through the DC jack).
- The laptop gets no power at all.
- The laptop will not charge the battery.
- The laptop switches from AC power to battery power intermittently due to a loose or broken power jack.
- The laptop suddenly shuts off.
- The DC jack may feel loose.
- Sparks come out of the back of the laptop when you insert the power plug into the DC jack.

Try this- Unplug the laptop, take out the battery, and hold the power button down for 30-45 seconds. After that, put your battery back in, plug in the AC adapter and turn it on. It's usually the solution in your type problem

If your battery is more than 2 years old, then it is a distinct possibility. Every battery type has a certain number of charge cycles (drain->recharge->drain) or time period. Lithium batteries run about 2 to 3 (tops) years. NiMH run about 10,000 charge cycles (or it could be 50,000 cycles if you know what to do). But if you're NOT using the original Gateway charger, then plug it into your laptop and see if it works. The 3rd party charger may have burned out the internal power components over time. In the worst case, you'll have to replace either the motherboard (hope you still have the product key!) or the motherboard's power connector, inside the laptop. At best, you might have to continue using the original power adapter. It will probably turn out to be a worn down battery, which needs replacing.

I have a new gateway laptop with windows 7 and today it said plugged in not charging 8%. I tried everything and nothing worked so I turned it off and unplugged it and took the battery out and put it back in and it started charging...hopefully this works.

your ac adoptor is not correct it is low amh
please check for original adoptor

it may need to be left on charge for a while...
when u first boot by pressing power wait for a minute or so and press and hold power button til shut down then try reboot..also try boot from disk....need to distinguish whether motherboard or software issue.