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Just close it if you dont want WMP. IF what you mean is i dont know how to download songs then go to The SYNC tab on WMP but first make sure you are using WMP11 or Higher. After clicking the SYnc tab then Drag the song files to the empty spot below the playyers picture and clik The Load Songs button or Synchronize button. Hope this helpsl
The sansa e260 seems to have a hell of alot of faults. If SanDisk brings out a firmware upgrade definately take it, also I would strongly suggest that you write a letter to ScanDisk letting them know the grief it has caused you. I have an e260 and it has not had any problems so far, so I guess theres a little give or take sorta thing happening here.
you may be able to pull the battery which will reset it. It does require disassembly of the device to do and you should be able to google search it to find disassembly help. Check the users guide for help too it cant hurt
You must use windows media player10 or newer. Add music to your library, plug in your sansa then go to sync tab in media player, there will be a button saying sync list. select all music.
And away you go..........
Try holding the power button for 20 seconds to hard reset the device. Then try turning it back on.
If that doesnt solve it, youll need to do the following.
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.
You can put it into recovery mode and you should be able to fix it.
First download this from the SanDisk Website;
Next, put your device into recovery mode.
- turn the device off (hold button for 20 seconds)
- slide the 'hold' switch into the hold position
- press and hold record button while connecting it to the PC. Keep holding button until you see new hardware found on the PC.
Then run the recovery tool from sandisk. Make usre you select "format" when prompted, this will erase all of the information on the device, as well as, install an older version of the firmware.
Best of Luck.
To reset the player hold in the power button for at least 20 seconds, when you
release the button the player should restart on it's own. If it doesn't then try again
holding the power button for a little longer.
If for some reason the player becomes unstable and resetting doesn?t resolve the
issue, then try the Sansa Connect Recovery Tool which will clean up your player
and restore it to factory settings.
You can download this tool & get instructions on it's use on the following link:
Please update the question & let us know if the information given was useful to
you - Good Luck!