Remove the ice maker and back panel in freezer.1/4 inch nut driver to remove screws. there are 3 screws for the ice maker 2 on the back wall and 2 on the bottom panel. Use a hair dryer to melt ice block.All water will flow down into drip pan under fridge. May overflow use a turkey baster to remove water from pan. Pour hot water onto drain until the water flows freely into the pan.
Remove the food and the ice maker from the freezer ( if equiped ) . Remove the rear freezer panel . Using a hair dryer , start in the middle , below the coils , defrosting , until you see the drain hole . Use hot water to help defrost the hole . Once water starts going thru the hole , use a small hose inserted into the hole , and blow thru , to remove any unseen debris in the drain line . Use an ALUMINUM or COPPER solid wire , 14-16 guage , with the insulation completely off , and insert one end into the drain hole as far as possible without any force . Wrap the other end about 1 1/2 to 2 turns , around the black rod (defrost heater) , above the hole . When refrig goes into defrost , the heat will transfer from the heater , to the wire , keeping the hole from freezing up again .
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I had the same problem but can't determine what would cause the drain tube to accumulate water and have it freeze to block the draining. Is it a design issue or perhaps an issue of temperature setting?
I used the same tecnique to clear the ice and drain.
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