Question about Office Equipment & Supplies
If you have had this printer working try your system restore option as it may take your computer back to a working state, if you currently have currupted drivers.
Also, you may have a problem in your cable.
if you need more help please let us know your brand/model of printer/computer and the operating system type.
Posted on Apr 15, 2008
You need first to do the following:
Check first a different usb cable ( be the case).
Check that the printer is the default printer or you are not printing to a different printer installed in windows
Do driver setup procedure.
Disconnect printer from usb.
Go to 'installed printers' and remove the printer from windows (right click and delete). If you have documents in printer cue you may need to purge documents in cue.
Restart computer (printer disconnected).
Re-install drivers from disk (printer disconnected).
Only connect printer to usb when required by printer install software or after installing software.
If the above did not work the printer can be faulty, in this case usually it shows some dignostic message, like flashing red light etc.
Check also that is not a windows problem, by installing in on a different computer (get a laptop) and printing a test page.
Posted on Apr 15, 2008
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Posted on Jan 02, 2017
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