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I have an external drive (Canyon HDD25) which although i can see on the 'my computer' screen i keep getting errors stating it is not acessible. when trying to eject it as its USB i keep getting a message stating a program is still accessing it even though nothing is - unfortunately i have had to resort to just unplugging it now as it was slowing the PC down - any help/suggestions gratefully received

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Sounds like it has bad data on it and it is screwing with Windows.

can you directly touch the hard Drive? I.E. is it in a case that has a USB adapted to it. If so, see if you can get to the Pins on it where the cables plug in, see if its set to SLAVE or MASTER or CABLE SELECT. Try it on SLAVE setting, you just pop off the little plastic thing called a JUMPER and set it to Slave, Most hard drives have a little picture or indicater that says what position to put it in.

Also, did it come with a CD that may have drivers for it, if so, try installing them.

The Data may be corupt also, which means you may have lost whatever is on it. as a last resort, try Formating it in windows.

good luck

Posted on Apr 15, 2008

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