Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

1 Answer

Load noise at start-up goes away after a minute, but there is no suction.

The roller turns, motor runs, but nothing gets into the cannister. I have cleared all the hoses and roller, but obviously there is limited suction. The exhause seems to be very hot to me. This thing is hard to take apart with a lot of screws, but frankly, unless there is something I don't see, I can't see anywhere it can be clogged. I was able to resolve a similar problem a while ago by cleaning the hepa and paper filters. Not this time. The machine is less than a year old.

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  • Anonymous Aug 09, 2008

    same problem - bought vac 2/08. Its only six months later and the roller turns but no suction and a loud noise.

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  • 1,673 Answers

If the brush roll and motor runs and sounds ok, then that is an indication of a clog, either in the hose or the dirt inlet down by the brush roll. You should have a years warranty on this, if you can't figure it out, then take it into Sears and get it repaired.

Posted on Apr 15, 2008

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