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I was having problems with spamware and ended up having to contact symtech and they resolved that problem but recently I wanted to print something from my documents and wasn't able to print it. I was wondering if in the process that they might of disingaged something so that I wasn't able to print anything from my files...on the bottom of my screen it shows discussions and then a number of symbols and at the end it has a screen with an o with an / thru it and then says disussiion not available on http://www.fixya.com/ can you please help me. I have a hp computer and printer..the printer is 5500 bubble jet printer.(copy fax scan printer). Please contact me either by phone 717-431-8269 or my e-mail address is phil413@ptd.net thanks tom aungst

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Try re-installing the printer drivers and setting it up as if it was new.

Unplug the printer, go to the printer and delete it from the printer list, then re-install it.

Posted on Apr 15, 2008

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Operating system not found


WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL.
http://www.kitchentablecomputers.com/static.php - rules

Test all power and data leads that attach to your hard drive IDE,SATA
the leads from your (motherboard to your hard drive) make sure they have secure dust free connections and are not faulty

if its a 40 pin flat ribbon type it will be the first to fail

make sure all leads that are attached to your drives dvd\cd and floppy have secure connections and are not faulty

even something as small as a faulty electrical fan and its lead can cause you problems
computers need all power and data to continue through every working device and to have an end so any faulty leads will end up with a computer error

Check your RAM.
The RAM is located in the middle of the motherboard.

There are tabs that you can push to release the RAM.
Remove it and put it back in place until the tabs pop out.

Loose RAM can cause your computer not to start properly where you want to see a video signal.
Remove the memory modules from their slots.
Take the opportunity to clean the slots on the motherboards and the memory module connectors.


Use compressed air to blow dust away and clean contacts with a soft cloth.
Do not use a metallic vacuum cleaner if it touches any component it may create a short and cause damage to the motherboard or other components.


Do not use solvent that may attract dust and never poke things like cotton buds in to slots, lightly rub alcohol (Methylated Spirits) on a cloth not to hard let the alcohol do the work on the copper gold or silver tabs and r


Allow the pins to dry.
They will air dry in a matter of minutes.


If reseating the memory did not resolve the issue try swapping the location of the memory.
If still no joy

To resolve this issue, use one of the following methods, depending on your situation.

Contact your hardware manufacturer

Your best bet may be to contact the manufacturer of your computer or your hard disk.
The manufacturer may have a utility that you can use to perform a more detailed scan for damaged areas of the disk and help verify the correct BIOS settings.

However, be aware that the damage to your hard disk may be serious. Sometimes this means that your only solution is to replace your hard disk.

If a fix or workaround is not available, you can use the "Advanced Troubleshooting" section to try to resolve this issue.

Advanced troubleshooting

This section is intended for advanced computer users.
If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support.

For information about how to contact Microsoft support, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/
(http://support.microsoft.com/contactus/)
Method 1: Verify the BIOS settings Verify the computer's BIOS settings to make sure that BIOS lists and recognizes the hard disk. See the computer documentation or contact the hardware manufacturer for information about how to verify the BIOS settings.

After you verify that the computer's BIOS detects the hard disk, restart the computer, and then test to determine whether the issue is resolved.
If the issue is not resolved, or if the computer's BIOS cannot detect the hard disk, you may have issues with your hardware.
Contact the hardware manufacturer to inquire about how to resolve this issue. You may have to replace the hard disk.

For information about how to contact hardware manufacturers, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416
(http://support.microsoft.com/kb/65416/ )
Hardware and software vendor contact information, A-K

60781
(http://support.microsoft.com/kb/60781/ )
Hardware and software vendor contact information, L-P

60782
(http://support.microsoft.com/kb/60782/ )
Hardware and software vendor contact information, Q-Z
Method 2: Use Recovery Console Use the fixmbr command in the Windows XP Recovery Console to repair the MBR of the startup partition.
Warning This command can damage your partition table if a virus is present or if a hardware problem exists.
If you use this command, you may create inaccessible partitions.
We recommend that you run antivirus software before you use this command.

We also recommend that you backup your data before you use this command.
If the fixmbr command detects an invalid or non-standard partition table signature, the fixmbr command prompts you for permission before rewriting the MBR.

The fixmbr command is supported only on x86-based computers.

Feb 20, 2014 | Sony VGC-LT16E VAIO 22" All-in-One Desktop...

1 Answer

I have been experiencing problems off late with my HP Pavillion a6347c running Windows Vista home premium edition with sp2. Computer is almost 4 years old. Recently I upgraded the RAM from 4 GB to 8 GB and...


Look in the BIOS and Disable CPU throtelin also check if there is something regarding shutting down or slowing down the CPU when idel, disable that as well. I hope this helps. Good luck and have a good day.

Jun 18, 2011 | HP Pavilion a6347c Desktop /Athlon 64 X2...

1 Answer

I purchased a hp deskjet D1660 printer and installed it on my laptop, it will not print anything. All the documents are pending . I have turned it off & on restarted my computer, reinstalled the...


Hi,

There seems to be print job stuck in queue and needs to be deleted.

Click the link below to know how to resolve the print job stuck in queue issue.
Link

Thank you for contacting FixYa

Nov 09, 2010 | PC Desktops

1 Answer

System we have here at work has BSOD 2x with xeskmdrv.dll error 50 blue screen - lookin for reason/solution on this


As you probably know, this is a Xerox printer module. Below is more info on Stop 50 but in general, you might try reinstalling the printer with the latest drivers.
Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA

The Stop 0x50 message indicates that requested data was not in memory. The system generates an exception error when using a reference to an invalid system memory address. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause Stop 0x50 messages.

Possible Resolutions:

• If you added new hardware recently, remove and replace the hardware to determine if it is causing or contributing to the problem. Run diagnostics software supplied by the hardware manufacturer to determine if the component has failed.

• Stop 0x50 messages can also occur after installing faulty drivers or system services. If the file name is listed, you need to disable, remove, or roll back that driver. If not, disable the recently installed service or application to determine if this resolves the error. If this does not resolve the problem, contact the hardware manufacturer for updates. Using updated drivers and software is especially important for network interface cards, video adapters, backup programs, multimedia applications, antivirus scanners, and CD mastering tools. If an updated driver is not available, attempt to use a driver from a similar device in the same family. For example, if printing to a Model 1100C printer causes Stop 0x50 errors, using a printer driver meant for a Model 1100A or Model 1000 might temporarily resolve the problem.

Sep 16, 2010 | PC Desktops

1 Answer

Inspiron 531 random hang ups during normal window operations - widows freeze for ~1minut (or more), Widows Vista was installed in factory.


Start up the "Task Manager" by right clicking on the task bar at the bottom and choosing "Task Manager".
Click on "Processes" and then click on the "CPU" tab in the middle and make sure the arrow is pointing down.

This will show you what is spiking your processor. More than likely you will see "spoolsv.exe" utilizing 90+% of the CPU. If this is the case, here are some steps to resolve it. If it is not the case and you see something else utilizing the CPU, other than System Idle, you may want to uninstall and reinstall that software. If the computer is still hanging and nothing is spiking the CPU, your best bet would be to do a hard drive diagnostics and/or memory diagnostics. Also look at the numbers down at the bottom and if your Physical Memory is around 80%, you may want to stop some programs from starting up when your computer boots up.

Here are the steps to resolve the spoolsv.exe spiking problem in Vista:

Click on "Start" > "Control Panel" > "Administrative Tools" > "Services"
Scroll down and look for "Print Spooler".
Right click on "Print Spooler" and click on "Stop"
Close the Services and Administrative Tools windows
Click on "Start" > "Computer" > "Local Disk (Default setting)" > "Windows" > "Spool".
Delete all .SHD and .SPL files in this folder.
Reboot your system.

Dec 14, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Printing problems


Has anyone suggested a basic complete reinstall to start fresh. Printers and pc's have a long history of not wanting to relate for a wide range of reasons. I recently moved mine and it decided to misbeahve for apparently no reason but after a reinstall it i perfect

Apr 27, 2009 | PC Desktops

1 Answer

Prop bitmap dll not loaded


This often happens with Office 2007 and Dell or Lexmark printers. Go to Start, Printers and Faxes. Your Dell or Lexmark printer is probably designated the default printer. Change the default to "Send to [name of Office program]" -- it should already be listed in your printers and faxes. Then try your print preview. You shouldn't get the error.

Of course, you're not going to want to leave your default printer settings like that. But this step assures you that the problem is with your printer and/or its software, not with Microsoft's product. You'll want to contact your printer manufacturer to resolve it.

In the meantime, you have two choices -- live with the annoying error popups, or change your desired printer every time you want to print something.

Let me know if this helps!

~~Cheryl

Nov 22, 2008 | PC Desktops

1 Answer

It has a spamware program stuck on the screen


if you dont want it go to controle panel and go to add remove programs and seee if it is there or else just do a end task kon it and see if you can get to go off the screen that way ok best regards mike

Aug 21, 2008 | PC Desktops

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