Question about Samsung WF337AA Front Load Washer

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Samsung Front Load VRT

NF appears and the machine stops at the rinse and spin cycle, and the fabric softner does not dispense...I just purchased the machine in October...

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I've had that same code, the machine completely stops and you have to start over with the load, the repair man samsung sent out still cannot fix my problem. he says there is a defect on these machines, good luck!

Posted on Apr 22, 2008

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Posted on Jan 02, 2017

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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

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If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

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To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

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Hi,


Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

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heatman101

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Fabric softener is to slow mix with rinse water in the rinse cycle... check the cold water supply line for a clogged screen or a clogged dispenser box cover... hope it helps

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