Question about HP Officejet 6310 All-In-One InkJet Printer
I only receive this error code when faxing to one certain number. all other numbers seem to send and receive like normal. i have done the recommended steps on the HP troubleshooting website and in the error code section and spoken with the remote fax location to ensure no issues there. both lines are dedicated to fax and there are no known service issues in either area. i also disabled the ECM feature with no success.
is this error associate with anything else i can try to check?
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Posted on Jan 02, 2017
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If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 3.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and
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