We just purchased this item, it is not working, it said the battery was low, we just purchased this item on Jan 27, 2008 we tryed a 3 hour hookup to my computor but we got a brief working, but it went right back to the same thing, it shuts off, and will not come on, any ideas of what to do?????
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Yes, you can replace the battery. Please view video at link; http://www.videojug.com/film/how-to-replace-your-garmin-street-pilot-c330-battery-2 And also see link to purchase battery. http://www.newpower99.com/Battery_for_Garmin_StreetPilot_c330_p/garmin%20streetpilot%20c330.htm Please let me know if it helps. Thanks
If you left your Garmin c330 on running
the battery will have 1% life left. If you turn c330 back on again, it
will flash screen for 3 seconds then die, even charging it at this
point will not wake it back up. TO BRING IT BACK TO LIFE... plug in the
power home or car into Garmin c330. There is a tab in the front Garmin
gray frame of your screen. You must take like your fingernails and
under the logo "GARMIN" pull the whole gray plastic frame off.
Underneath the plastic frame to the right hand side. There is a "RESET"
button. Make sure power is plugged in while hitting reset. Your battery
should come back to life. Cheers
Had the same problem. Called Support. They answered immediately - a HUMAN, no recording, speaking American English - walked me through some tests, diagnosed a defective battery, gave me info on returning unit, I had it back in a flash. This is a classy outfit, and the Garmin C330 is a superb piece of equipment, has been flawless since.
Remove front bezel by lifting just under the GARMIN name. Remove the 4 outer screws. Gently pull apart. Keep in mind the orientation of the antenna as it's a bit tricky to put back. The battery is mounted between the two speakers.
It's a round cylinder item attached to the main board by a plug. Problem is this plug also houses the connection to the speakers. If you are good at rewiring, cut the battery leads and reconnect them to the new battery. Not sure where to get the battery though.
When putting back the antenna, keep note of the tabs. The lower one remains on the outside of the shelf guide, and the upper one is on the inside of the shelf guide.
I have contacted Garmin several times till I got an acceptable answer. Some of the C330 receivers were sold to car rental agencies and contain software version 2.30. These units cannot be uodated. They are not reconized as a HD letter in "my computer" and mine would not accept a map update.