Go to
www.avon.com/MP4
there you should get assistance
If this doesn't help contact your local rep and get and exchange or refund. Avon offers 100% satisfaction guarantee These are going for lots on amazon.com If you want to get one with free shipping visit my website www.youravon.com/lblaesing use promo code: FSANY
Hope this Helps Lezette
go to
www.avon.com/MP4
there you should get assistance
If this doesn't help contact your local rep and get and exchange or
refund. Avon offers 100% satisfaction guarantee These are going for lots
on amazon.com
If you want to get one with free shipping visit my website
www.youravon.com/lblaesing use promo code: FSANY
Hope this Helps Lezette
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