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Toshiba satellite ps141e 181g1w en 256ram 2ghz celeron wont play commercial dvds

After a full reinstall of winxp home and converting from fat32 to ntfs on the 30g drive, I realised the fat 32 drive would not recognise dvd movie. I reinstalled from the Toshiba oem discs, I did full updates on miscrosoft update on custom setting. Installed codec pack and tried a dvd which wouldn't play in winmedia11. Tried inter-video dvd player but it would not install from oem discs. Then installed avs dvd player. Now plays copied discs but not commercial discs. In media player it shows all of the root menu but you cannot play the files. In avs dvd player the copied disc worked fine but your commercially available disc will not load up. All I hear is the dvd-rom/cdrw seeking. I have searched seemingly everywhere on this problem but have drawn a blank. Can you advise? Laptop otherwise is ok.

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  • tango13 Apr 18, 2008

    thankyou there for such a comprehensive answer ! unfortunately the laptop has gone back to its keeper now, i was meerly helping this guy to try to get a functional laptop.he said he had problems with the cursor locking up particularly in word in office 2000 and also in 2007 which i think he bought hoping to cure his problem.

    the guy had restored using the oem discs ,but wasnt sure what to do next ! he recallled that some time ago it played dvd movies , but as this had become a second machine some years pryor he had no recollection the last time it would play dvd movies. the whole hdd was in one partion 30gb which i can only assume has been this way for the last 5years although there was a link on the desktop the to reformat in ntfs . the operating system seamt quite glitchy and i kept getting error notifications saying that it needed to send error reports. i seem to remember years ago running xp in fat32 caused problems like that ..have you found that in the past , it didnt recognize the dvd in my computer, after coversion tho it did find the discs , seamt to be running ok as i stress tested the machine by running scans watching a copy dvd of my own whilst running lots of other apps in the background in ran all nite approx 4 hours without a glitch ! my problem is that my friend lives some miles away and it maybe sometime now before i get my hands on it again for another try.

    just as an after thought ,if the dvd /cdrw is possibly 5 years old this would have been a very early incarnation of a dvd drive and hence may struggle reading modern discs as you pointed out , i intend to ring my friend in a week or so to see how it is running , after i get his feedback then i will know whether or not to pursue the ideas you put forward , many thanks there ...



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Hello tango13

(01) Which partition(s) is/are FAT32?

(02) Which partition(s) is/are NTFS?

(03) Do you mean your OS partition is FAT32?

A Microsoft Windows OS on FAT32 cannot "see" NTFS partitions. Conversely though, it can see FAT32 and NTFS partitions if the Microsoft OS partition is NTFS.

(04) If your OS is on a FAT32 partition, you need to convert it to NTFS if it is to be able to "see" other NTFS (and FAT32) partitions.

(05) If I didn't understnd you correctly, please, in detail, explain the problem again and tell us what the file system is on each of the partitions you refer to.

(06) What did you install from Toshiba OEM discs?

(07) Do you mean that, after performing one reinstall of WinXP Home that you then used the Toshiba System Restore CDs to restore the system again? (effectively wiping out the 1st reinstall of Windows XP you said you performed)?

(08) What precipitated your reinstalling your OS in the 1st place? (I ask because the reason(s) may be connected to the issues you are currently experiencing.)

(09) Your media player and codec issues are not related to your file system issue(s).

(10) How many **DIFFERENT** commercially-produced DVDs have you attempted to play in your laptop's DVD ROM drive?

(11) The DVD ROM drive spinning and not being able to read your DVDs is either (1) a media compatibility issue or (2) the media is dirty or damaged, or (3) a mechanical issue w/ your DVD ROM drive. In any case, I seriously doubt if it is a software issue. IOW, I believe it is a hardware issue.

(12) Make sure of the following:
(A) The movies you are attempting to play are actually on DVD media and not Blue Ray or some other media type that is incompatible w/ your optical drive (DVD ROM drive).
(B) The media (discs) are clean and not scratched, warped or otherwise damaged.

Please, post back here w/ answers to these questions along w/ any more questions, observations, or comments you might have. Let us know also what else you've tried in attempts to correct the issues you're experiencing.

Thank you
BJ @:)

Once you assign ratings to the experts' contributions, the problem will be automatically closed and we'll no longer be able to assist you. So, please, wait until your problem has been resolved - *then* rate the solutions and choose a "Best Solution". As long as the problem remains open, we will be able to continue to work w/ you on it.

Posted on Apr 15, 2008

  • B Joan Rapier
    B Joan Rapier Apr 18, 2008

    Although it can run on a FAT32 file system, XP was designed to run on NTFS. I think Microsoft developed XP so it could run on FAT32 because it was the transistion OS, so to speak, from the world of FAT32 to NFTS file systems (for the consumer market). This also made the "upgrade path" easier, too, for those brave (or unwitting) enough to actually upgrade an old OS to a new one (rather than perform a clean install).

    When 'XP hit the streets, NTFS had been around a long time already beginning w/ NT then on to Windows 2000. Those were Microsoft's business or "enterprise" level client and server operating systems at the time.

    Many people kept their XP machines on FAT32 primarily because they didn't know any better. Quite often, they didn't convert to NTFS until hard disk drive storage capacities of > 32GB forced them to. See HERE and HERE for more details.

    If there was a link on his desktop to convert to NTFS directly following the OEM restore you performed, then his file system is FAT32. FAT32 can't handle file sizes larger than 4GB nor can XP format FAT32 volumes greater than 32GB. FAT32 is also far less efficient when it comes to hard disk drive storage space usage than NTFS. So, for a number of reasons, you'd be far better off converting the FAT32 file system to NTFS.

    ***This recommendation is assuming the system is stable and the "build" is fairly new. I wouldn't do this on a system that's been running for long enough to develope problems over time. In that event, I'd do the OEM restore then, directly after, convert the file sytem to NTFS***

    Do, let me know what your friends says and the results of your next steps, etc.



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