Question about OKI C5500n Printer
We keep getting the error message: Service Call 177 Fatal Error.
We have to turn it off and back on several times before it will print again. All the color cartridges are new. It is installed on a server and all the computers accessing it from the server have Windows XP Professional SP2 installed.
I found a 177 Fatal Error message for a C5200 printer that said the fuser needs to be replaced. Is this the same problem on the C5500?
Thank you for your assistance!
From OKI error log:
Lower heater temp state - Low
backup roller thermistor indicates low temp
seek service if turning off/on printer does not solve problem
Posted on Dec 08, 2008
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Posted on Jan 02, 2017
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