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Posted on Apr 15, 2008

Samsung SF560 error message door open & jam, no toner.

Samsung SF560 is giving me error message, door open & jam, no toner.

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Anonymous

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  • Posted on Oct 31, 2008
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I have put a new toner in and it says "[jam 1] or no cartridge" please help this is an office fax and desperately needs to be working.
Many thanks,
Adrian.

Anonymous

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  • Posted on Sep 11, 2008
Anonymous
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When someone was sent me a fax it didn"t work and in the screen was writing to open the door and close . Then when i was doing this was fixing and the machine was taking the paper and printing the fax .please help me

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Related Questions:

0helpful
1answer

Samsung 4300 Printer. Why my printer shows Jam 1 or Install Toner yet there is no jammed paper.

Question edited for clarity, spelling of maker and typos.
Question moved to correct category.

If it says there is a paper jam, there is usually a small piece of torn paper over a sensor. Remove toner cartridge, open all access doors and check with a flashlight.

For the toner message, tap the cartridge to settle any toner that is stuck.
1helpful
1answer

Paper jam 2, check inside

You should troubleshoot jamming error message by removing toner cartrige, check if the little plastic sensors on the paper path are not stuck somehow, reinsert toner,close door, open back door check if the fuser sensor is ok ( and not broken), clean the papertray roller, restart printer and it should work. If that doesnt fix your problem it can be a faulty sensor or some tiny paper left somewhere you can't see and sensor detects .. Hope it helps.
1helpful
1answer

PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM

Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.
1helpful
1answer

I have a paperjam on my colour laser printer CLX 3170 and I dont know how to get to the paperjam inside the machine

Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.
2helpful
1answer

Paper jam

try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
2helpful
1answer

Red light is on no paper jam no errors

Try unplugging it and opening every door possible and pulling every toner cylinder. Put the toner cartridges back in and close the doors and plug it in again and see if it works for you like it basically did for me.

I had the same error so I unplugged it and open every door where a paper jam could be. Pulled out every toner cylinder and put them back in. I wiped down where I accidentally spilled some toner (FYI Never pull out the front casing for all the toner without the printer remaining right side up.) I plugged it back in and then got a new error message - that it was out of magenta which I've been expecting for awhile. I replaced it and now it's good to go. Good luck.

http://support-us.samsung.com/cyber/popup/pop_troubleshooting.jsp?ia_cd=06010200&model_name=CLP-300
0helpful
1answer

Paper jam 11

Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

3helpful
1answer

Samsung SF560 Laser Fax

in the box with the new toner cartridge was there a credit type card to use when changing the toner to reset the toner counter?

read the instructions in the box :p
0helpful
2answers

Samsung SF560 Message reads "toner empty". Replaced new toner cartidges and still get same message. have change toner in fax but getting message (jam 1) or toner empty it seems pretty common problem as...

Turn off the Machine for safety.
- Try to double check if the toner cartridge is properly installed
- Clean it also if dusty
- Make sure he sensor have no paper or dust.
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