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Its probalbly to late. but, when i purchased my microwave in 8/05(JES1855)-model#JES1855PBH04-serial#LH900897V.it was making a very loud sound when it was running. according to your things of normality in back of manual, my concerns were somewhat minimal. last evening when i turned it on, there was a very loud continious noise and a smell of burning wires,plus no heating. it s__t the bed! its not even three years old. before i retired i was a QUALITY CONTROL TECH./MANAGER. so my questions are what can be done to rectify this problem? and why isnt your Q.C. Department more efficient? please contact me asap. phone #315.253-0022 or EMAIL - wolfman693@verizon.net and let me know any valuable options you might provide. thank you, mitch bizzari

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  • beringerfami Jun 26, 2008

    I have the same problem. Of corse the warranty JUST expired. HELP

  • mistro99 Sep 29, 2008

    Exact same model, exact same GE model, and believe it or not, the exact same purchase date!! Would appreciate knowing how this was resolved. Thanks.

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  • Microwave Ovens Master
  • 8,864 Answers

The burning smell is usually a bad high voltage transformer, but it may possibly be a bad magnetron.

You should have a 5-year warranty on the magnetron.

GE Customer Service is at http://www.geappliances.com/service_and_support/contact/

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Apr 18, 2008

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