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Re: Phaser 6250 "Ram error" (?)
TRY FIRST (Solutions without parts): For a continuous RAMError message, try cleaning RAM contacts and reseating RAM.
NOTE: Third-party or generic RAM is not covered by warranty or service contract and should be removed for troubleshooting purposes.
TROUBLESHOOTING TIPS AND HINTS: Replace RAM. If problem is not resolved, replace the Image Processor board.
Please Note: Intermittent 6250 RAMErrors can be resolved by replacing the Print Engine Board and EEPROM, remembering to Save/ Restore in Diagnostics.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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www.support.xerox.com/support/phaser-6250/support/enus.html XeroxProduct support for Phaser 6250. ... with our support knowledge base directly, and troubleshoot itself. Automated Remote Diagnostic Tool - PhaserSMART™ ...
12 codes on that machine mean a software error.
You can try removing and reseating the RAM chips , most likely its corrupted and will require a software install. The software ( Firmware) would be found at xeox.com, Click on drivers and downloads, then type in 8860 in the search box then click to drivers and downloads again and scroll down to firmware.
In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.
Entering by rebooting the printer:
1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.
On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.
All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.